TJ Maxx will only give you a preloaded gift card whether you return it without a receipt within 30-days or not. She was working with another employee who had me wait to find out if it was on sale. If a customer wants to return a product, they must fill in a sign-in form to tell the company what they are returning. If you dont like the item youre buying, you have a whole month to return it. TJ Maxx does not store any type of receipt information at all. T.J.Maxx Holiday Return Policy Explained - DoNotPay If you dont get the product that you want on the first go-round, you will be able to bring the item back and get something that is equal in value to the item that you returned. When items are lifted, the cameras follow the perp outside (cameras there, too). No one is willing to take the blame for their mistake! It can be hard to tell which items to buy and what the return policy is. Maxx Stores will deduct the return shipping cost from the refund. As for TJ Maxx return policy broken items, the ones that have been opened or used cannot be returned. When you return an item it makes the store look like a flea market. I did purchase other items and Ive purchased purses and other items on clearance before and never had an issue at TJMaxx. The amount refunded or credited is determined by the original payment type. I have tried to tell my managers that I am sick of this. this is one of the questions our readers ask a lot. When you first open it, T.J. Maxx customer care can issue a refund if you realize the item is damaged. you were very obviously raised wrong. You can't even ask a simple question without getting a stank face from her. We all know who our thieves are and we don't take their merchandise back.. we make them take it back to where they stole it from. You can just say to the CEO of "whatever company" and then let them know in writing this is a violation of Fair Reporting and you will take them to Small Claims Court for harassment. pants that are inside out. i am also a tj maxx employee. It wasnt there. run fast and far. Every store seems to operate differently. (Operation Hours & Holidays), How to Order Medicine Ball on Starbucks App in 2023? I WILL NOT take back anything. Tried to go to HR and found outHR IS NOT YOUR FRIEND! Do you know what TJ Maxx return policy without receipt is? There are affiliate links, so if you do decide to use any of them, Ill earn a small commission. We have none and all the shopplifters know it. It relaxes me to walk around and look at pretty things. I work in an Oregon tj Maxx store and completely agree with everything you all have said! If you purchased jewelry from TJ Maxx and no longer have the receipt for it, you will not be able to return it to TJ Maxx for anything. Cash refunds take ten days to appear in your account. TJ Maxx Return Policy With No Receipt In 2022 TJ Maxx stores allow returns without receipt. This will surely increase the credibility of your complaint. i work at tjmaxx also. You can return an item only if it was never used or damaged and in its original condition. To get your refund, you need to go to T.J. Maxx, then wait 10-14 days for the refund to be issued. Instead, the company will offer customers a sale equivalent to the items current price based on how much they originally purchased it. Of course, there will be exceptions to the return policy, but they will normally be explicitly stated before shipment so that no one takes advantage of it. I've tried explaining until I'm blue in the face and no customer in the world ever seems to understand markdown cycles. Also the whole "customer service will decrease shop lifting" is a joke. The use of the comma in the second sentence is incorrect. Yes, I believe customers are right to a fault . However, TJ Maxx will accept returns in exchange for store credit after the 30 or 40 days have passed, as long as the item is in good condition and you provide the receipt. Not to mention ###, yes human feces. There's nothing we can do but just let them do what they want, and we get in trouble for what they(customers) do. However, there are always a few people - customers and salespeople - that really should not be there. Also I find the security "LP" absolutely useless and pathetic! The security in my store a joke. Return the item in store within 40 days of your order date. They have taken the purse off with the tag and didnt show me on the computer that the code or number didnt add up. I shared with the girl it had a tag on it and if it had been lost I could go retrace my steps. T.J. Maxx sells items at discounted prices so that customers can save money. Your information will be entered and tracked. 4. Why? You should only return anything if you need it. Standard Return Policy: 30 The results of these measures are an expected delay in return processing and a slower response from the customer service. Other items that are not accepted for a refund from Home Goods include but may not be limited to: Items that cost more than $1000 Handbags that cost more than $499 Open beauty products Long occasion gowns Used Items Broken Items When stores start being rude to customers, more often than not they are about to go out of business. TJMaxx, like other retailers, has policies put into play regarding who we can apprehend and when we can apprehend that shoplifter. I am tired of lazy kids standing there scratching their ### getting paid only $1 less than me. Secondly A girl went to help her Grandparents move from another country and said she wanted to come back to tj maxx when she got back so she was gone for a total of 11 weeks and 6days. I went to a store in the TJX family (Marshalls) here in MD (Glen Burnie) and never received such bad service, and my family are usually such fans of the TjMaxx/Marshalls. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! We are ripped off all the time by the same people. They are just as understaffed and busy as us. " Lindsey graduated with an MBA in 2009. We got your back! T.J. Maxx has a policy of not accepting items purchased at one of their stores to be returned to another T.J. Maxx store. i would not work around them if i didnt have to. I realize this can be a pain in the neck but it's worth $1000.00, no it is no just about money because these people can make life unplesant putting it mildly. Yes. I have returned clearance items, and even items since sold out, with no problems. The Sierra Trader return policy means that all we risk to try something is the return shipping cost. Can I return something from HomeGoods to TJ Maxx? Yes, you can return something bought at a HomeGoods to a TJ Maxx. It may take a little extra time, though. The same applies to underwear and swimwear without the original hygienic markers. The official TJ Maxx return policy is 30 days for in-store returns and 40 days for online returns. We've been robbed 3 times by gun point and still nothing. I dont understand hahahaha. TJ Maxx is not a Bazaar or Market items are priced as marked. This is a huge pet peeve of mine. (First Class, Priority + More), Does CVS Take Apple Pay in 2022? T.J. Maxx- 1. The bottle was sticky and it did seem like some plastic was melted. You must have a valid identity card when you need a credit card. To return an item by mail, follow the instructions: Whether youre returning an item to Costco, Sephora, or T.J.Maxx, the processing is always the fastest in their respective stores. Generally the return fee is taken off the refund and customers can return items in-store for free. If youve recently purchased an item to try but found that you dont like it, you can return it to TJmaxx.com. return The complaint has been investigated and resolved to the customers satisfaction. They don, t. However, the reality is not so. It's insulting. I hope that consumers and Shoppers all read this and understand that this behavior is not acceptable and that goes for every single store that they shop in. T.J. Maxx is a great place to shop because it doesnt take returns. Some items cannot be returned, like broken items and have been opened, but T.J. Maxx does offer a 30-day no-hassle return policy on all items. I blind bought a fragrance at TJ Maxx. like they are there just for your childs enjoyment, while you are shopping. My manager nor I recieve a call from corporate cause the customer knew I was right and they were wrong. Again, customers must show a photo ID for these returns. So I too have simply resorted to fake scanning the item into the scanner and then turning around and telling the customer the item is not marked down. 10% off is maximum. While there are a lot of retailers out there who will offer more in exchange for a return without a receipt, TJ Maxx is already a discount outlet. As an employee of TJ Maxx, I truely love and agree with the following comments left by the original poster: Our customers know we don't have any security in the store and always know how many people are working and where we are when the time is right. They will ask this to ensure that you did not get any damaged or faulty items. Therefore, we have to regulate when we, the LP detectives, can work. Tj Maxx Return Policy 6. Same ones are there as there were 4 years ago, thanks LP. They never told her she could have taken a leave of absence and thats 12 weeks and still get her same job duty back. This was a stop-gap job for me..even thought for awhile that I might stayI cannot bear the mistreatment of management or the craziness that the allow there customers to impose on us. You can return items to T.J.Maxx either by: Items purchased online or in store can be returned to any T.J.Maxx store near you. i would just like to say:"if you dont want a hassle getting your money back for a return, KEEP YOUR DAMN RECEIPT IDIOT!" I live in a completely different state and we have the same problems. I will not take any drugs back at all. The official TJ Maxx return policy is 30 days for in-store returns and 40 days for online returns. TJ Maxx T.J.Maxx Holiday Return Policy If you wish to cancel the transaction you may return any item that you purchased at any TJ MAXx store within 30 days from the date of purchase without a receipt to the store where the item was purchased. If this doesn't stop them, I see companies or lawyers who will help you(on the WWW)and then report them to the BBB they have probably done this before. Employees who start taking things personally and mouthing off about petty things should be put in their place or gotten rid of. Its way more convenient to do the return in-person if possible. WebT.J.Maxx issued an update to their returns policy that states that if one of their stores closes down because of COVID-19, you can return the items to another store within 30 If your return appears to be fraudulent to the T.J.Maxx refund verification systems, your request may be denied. They no longer detain people. Most customers are very messy and steal. 2. Here is a table with T.J.Maxx policies for online and in-store purchases: Note that you cant return any sister brands merchandise to T.J.Maxx stores and vice versa. As I love and fear my company let's just say I am in Maryland somewhere. I am a CSC in MA and I am sick and tired of the managers telling me that they will back up my decisions and then making me look like an idiot in from of crooks when they "make an exception." Returned items are eligible for credit toward future purchases. When you have a receipt for an item that you wish to return, you are required to have this as proof of purchase. A formal request like this speeds up any bureaucratic process, and it can help you with potential disputes along the way. However, they do not reimburse consumers whose receipts are lost or damaged in TJ Maxx return without tag. Our team of dedicated advocates aims to help customers find answers to their questions. 90% of our customers are honest good people, why do we care if we lose the business of those that return more than they buy? i completely agree with you. Please check the email to make sure your purchase was successful. Our mall security won't chase you because it's too much of a hassle!" There is also an in-store return and exchange option at shop branches, which saves you money on shipping. And for you idiot customers who come to a register a half hour after we are closed with a cart full of stuff and only buy a few things and then say "ohhh sorry i didn't known you closed at 9:30! Do I Check the Status of My Tj Maxx Web431 reviews for TJ Maxx, 3.3 stars: 'Purchased some bed pillows the person I purchased then for did not want them. I was returning a few items, all with receipts and tags at a different store than where they were purchased and I was unlucky enough to get a college girl with a vacation job at TJMaxx. WebIf you wish to cancel the transaction you may return any item that you purchased at any TJ MAXx store within 30 days from the date of purchase without a receipt to the store where the item was purchased. Privacy Policy. Final sales are generally steeply discounted items and there are no returns on these as they are heavily discounted for a reason and TJ Maxx isnt going to make any money on the return side. Not only do they What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is Talking About). I had insurance through my company. Why is that? you generate much more loss than you do profit. what, is this your way of "playing" like your a real shopper? Here we have the answer for you. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, You have 40 days from the order date to return an item to get a refund. This is the easiest way to avoid problems when making purchases. Returned merchandise cannot be used or worn Must be in saleable condition Swimwear and lingerie have to have their tags still on Jewelry cannot be returned without a receipt Final Sales items are not returnable To see all my of most up-to-date recommendations, check out this resource that I made for you! I love it when nasty salespeople who think they have the "power" to decline a return because of their unprofessional Customers who purchased with a check, for example, will have to wait ten days for the refund to be processed from the point of issuance. From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing themDoNotPay can do it all. Right when i went on medical leave i contacted my HR and they reassured me that i wasent going to have any problems with mu insurance because my DR had filled out all the necessary paper work. T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. Other restrictions can apply, meaning T.J.Maxx can reject your request for any other reason. Maybe others will stop forward in my area with stories If they are experiencing this to? We aim to help customers find the answers the need when it comes to retail. But when it comes to returning TJ Maxx to Marshalls, then no, you can only return the item to the chain store where you purchased it. Customers will receive a refund or an exchange for the bought item(s). Bottom line, I feel like its up to the company how they handle situations.. First write them a letter and tell them never to call you again ( you must do that) in fact, send it registered if you can afford it or take a friend if you live in there area and politely hand it to the person who has been calling you, if unable to do that ask the person at the desk if Mr/Mrs/Ms work here even if they are vague let them know this is the phone number attached to this address (do a reverse phone call to get the address, many places are listed on the WWW) leave a copy of the letter stating " you do not what this person Or any other person to call you that as any relationship with this company" also let the person your talking to know this is a letter stating you know longer want anyone to call you. TJ Maxx Return Policy: What To Know We barely have payroll to get our work done ! Is it because management do not want the customers to see how poorly they treat their employees? if a customer does not have their receipt and does not have tags on the item, i will not return it. If you're a Sephora or Ulta shopper, you may be accustomed to testing out beauty products before purchasing them. Also, after 30 days its store credit no if and or butts about it. However, if your return does not meet the companys return requirements, it may be denied at the store managers discretion. I didnt purchase it or the items to match it. We may save the store from losing money, but the LP department does not make the store a profit. The bottle was also half empty. Good Luck! I speak from personal experience as an overnight stocker and sales floor associate, not just an LP detective. I have talked to my HR many many times talked to corporate talk to my district manager and talked to my store manager. For example, a shopper may buy two different style dresses or one dress in two sizes with the intention of only keeping one a practice known as bracketing. Underclothes have to be within 24 hours of receipt only. When an item is back to TJ Maxx from an additional TJX entity, a new TJ Maxx tag ought to be made for the returned item. plate number of the vehicle and send it to law enforcement. Wow. I never receI'ved a notice from my health insurance telling me that it was going to be cancelled because HR sent all my paper work to my work TJ MAXX! A few months ago, we got in a huge amount of Ed Hardy and Juicy purses and, of course like idiots, they put it right next to the door. No stories with returns please, We don't care about it being too small for your sister. All of these complaints are all too familiar to me and true - Marshall's employee here and can't wait to find a real job with a company who holds firmly to their policies and doesn't care that their shrinkage is so exorbitant. The thing that still haunts me is I was written up for things I didn't do and they never asked my side of the story. I am a TJX employee (cashier) in RI, and we get the same amount of filthy, messy, rude pigs who think they are better than everyone and destroy the store and expect us to clean up after them. WebOn the flip side, customers cannot return items purchased at physical locations through the mail. When items are lifted, the cameras follow the perp outside (cameras there, too). Tips & Guide, Does USPS Deliver on Weekend in 2023? Now from one day to another i find out that my HEALTH INSURANCE is cancelled. Both businesses accept returns within many days of purchase. at garage sales and flea markets. Sit back and relax while we do the work. Teen age kids. There is a time limit for exchanging the item, but the merchandise must be in good and sellable condition. Well, weve got you covered. This review was chosen algorithmically as the most valued customer feedback. The associate looks up the merchandise you prefer in the store and issues a merchandise credit to the gift card. Once they're out the door, there's nothing we can do. I too work in a discount store and don't just take anything back. Can You Return Used or Damaged Items to T.J. Maxx? We hardly get any appreciation for all the hard work we do. Correction: December 21, 2022 An earlier version of this story used an image of a Coach retail store which suggested that Coach charged for mail returns company-wide. What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is