When the consumer consented to be contacted for sales activities, subsequent telephonic contact has not yet occurred, and the permission has not yet expired. Instruct clients to call a 24-hour mental health hot line number or report to a hospital emergency room. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. View family members as having separate and distinct rights and responsibilities that are individual in nature. For further information on how to become a member of UFI, or on how to have an exhibition accepted as a UFI Approved Event, please click here. You have created 2 folders. The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. (A) mental institution Agent John is planning to conduct a series of events. Consumer Gary gives his friend's telephone number and email address to agent Bethany. When local chapters, state branches, regions, and divisions of ACA receive ethical complaints against members, they refer them to, If you believe another counselor is behaving in an unethical manner, the first thing you should do is. In the counseling domain nothing hurts a therapists reputation or fidelity more than losing the trust and confidence Privacy is an important aspect of the client and counselors relationship. Sometimes counselors find Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; At their most fundamental level, codes of ethics serve to. When counselors in training make audiotapes or videotapes of counseling sessions for supervision purposes. Legal principles view the contents of the counseling records about a particular client as belonging to. Counselor liability for defamation of character. On what rivers did Chinese civilization develop? Part of the process for obtaining and maintaining UFI quality certification involves carrying out regular audits of exhibition statistics (every other edition for exhibitions that take place once every two years or more often). Would be acting appropriately, in that counselors have no duty to enforce laws. If you are holding a virtual presentation, you will need to choose an online platform (e.g., Skype, Zoom, Facebook Live), instead of a physical location, for your event. In regard to giving credit to contributors to research projects in published reports. Use providers or provider groups to distribute printed information comparing benefits of different health plans without approval. Set up a system that requires a password to access the files. According to Major Wingfield, the game should have an almost ?\underline{? Most legal issues faced by counselors involve. a. uncomfortable c. inoffensively determined b. intolerable d. insincerely earnest. Which of the following are the ways to report potential FWA? Which describes the purpose of educational events? That a written process exists for clients to request amendments to their records. Is a professional isolated male counselor who is experiencing distress or crisis in his personal life. Key points with respect to diagnosis include all of the following EXCEPT. Should consult with an attorney because laws and court cases vary as to whether the counselor will have to reveal the information over the wifes objection. All of the following are steps toward professionalization. A product that is suitable for the consumer's needs, goals and financial resources. Breaches of client confidentiality by counselors. Which of the following must you not do when marketing UnitedHealthcare Medicare Advantage or Prescription Drug Plans to consumers? They can rely on the UFI Approved Event and UFI Approved International Event labels to choose the best possible exhibition experience, wherever they are in the world. Changing names to reduce identification with the previous less recognized occupational status. Misinterpreting a clients culturally learned patterns of communicating or behaving. Being too color conscious, thus attributing all problems to a clients cultural background. Are a good way to inform clients of their rights and responsibilities and are required by some federal rules and state laws. Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA. Use word once. In what product should agents enroll consumers? UFI Approved Events - UFI The Global Association of the Exhibition Industry Certain auditors are members of UFI and are therefore already accredited by UFI. A sliding scale in counseling refers to. We weren't able to detect the audio language on your flashcards. Breaches of client confidentiality by counselors. Can supervise other counselors in a professional and appropriate manner. d. insincerely earnest. Which of the individuals below would not likely have the authority to enroll a consumer in a Medicare Advantage Plan? Is this photograph an idealized view of royalty? Choose the correct letter to indicate how the italicized pronoun functions in the following sentence. We'll bring you back here when you are done. Which of the following methods of contact is permitted? Consult with an attorney and follow his or her advice. Promise the client privacy, but explain there are exceptions and give a general overview of the exceptions. It is questionable ethically for a university professor to. The Health Insurance Portability and Accountability Act (HIPAA) requires that. Legislators agree to license a professional group, such as counselors, only when it can be shown. Obtain a federal tax ID number if there are any employees. (Select 2), Fraud, Waste and/or Abuse hotline Roger is conducting an educational event and has asked a couple of providers to be present at his booth. Boundaries serve to protect the welfare of clients because, Clients are vulnerable in counseling relationships, The only dual relationships that are prohibited by the ACA Code of Ethics are those. The American Psychological Association of Code of Ethics could be useful to the problem that is identified here. Over 50% fail in the first year, and 95% fail within the first 5 years. The client should be advised that e-mail messages can always be retrieved and that e-mail systems are not as secure as other means of communication. Find out how you can intelligently organize your Flashcards. Examples of unintentional racism included all of the following. Counselors give clients a clear written explanation of how counselors use, keep, and disclose their health care information. Counselors should take the clinical notes they need in order to function effectively as professionals. Confidentiality and Informed Consent When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. Avoiding the issue of cultural differences by claiming to be color blind and treating all people as if they were alike. The public cannot determine which practitioners are competent, and they might be harmed by incompetent members of that profession. University committees that review research proposals to ensure that human participants are protected are called, The most significant problem within the counseling profession today, according to the authors of the text, appears to be. What should Bethany do? Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. Becoming a united and societally recognized profession. When a husband subpoenas a counselor to reveal information in a court hearing that was provided by the wife in joint couples counseling sessions, and the wife objects to the information being revealed, the counselor. What did Dino do that was NOT compliant? Careful and diligent case writing enhances the quality of services provided to clients and, ultimately, can protect practitioners. 2023 UFI The Global Association of the Exhibition Industry, New benefit: 300 ETT Club Gold Memberships offered to UFI Members, UFI The Global Association of the Exhibition Industry. There is no way to assure counselor competency. Client confidentiality is assured by the standards of American Psychology Associat Ethics will follow every case, every supervision, and every aspect of the counseling field. There is no consensus among professionals as to which dual relationships are acceptable and which are not. As an agent, you have an obligation to only enroll a consumer in a product: That is suitable for the consumer's needs, goals and financial resources. The hearing aid representative has general information on hearing loss, business cards and logo coffee mugs (worth $8). Generally, privilege is waived if there is a third party present during counseling. Dec. 2016. UHC Events Basics Test 2022 Flashcards | Quizlet UFI offers two quality labels for exhibitions, namely: Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. If you would like further information on all approved events worldwide, please click here. If this is the case, please have the auditor contact the UFI Headquarters who will be happy to provide the relevant support and information (any auditor who is not a member of UFI must be accredited by the UFI Headquarters before conducting the audit). Verified answer. Malpractice is a type of civil lawsuit that can be filed against counseling professionals for practicing in a manner that leads to, When a counselor determines that a client may be at risk for harming self or others, the counselor always must. Providing objective information about the Medicare program and/or health improvement and wellness at public venues is the purpose of which of the following? It contains a blank and is followed by four answer choices. Occur rarely, and when they do occur usually were inadvertent. Occur rarely, and when they do occur usually were inadvertent. Please view UFI Approved Event questions for further information. Generally, counselors create clinical case notes. When counseling a client from a racial, ethnic, or cultural group different from the counselors, it is important for the counselor to remember that. ____________ (unctuous), a. uncomfortable What should Jeff do? What type of events must an agent report to UnitedHealthcare? Require a student to participate in a research project. What is the purpose of the Statement of Understanding? Calm the person down, if possible, and listen to the concerns. If you believe your supervisor at your work setting is forcing you to act in what you consider to be an unethical manner, you should. The President introduced to Congress a \$ 172.5 $172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. Requiring members of the profession to possess specialized knowledge and skills. The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. In the view of the authors of the text (Remley and Herlihy), a counselor who failed to report to the police that a client had been illegally discriminated against in a public restaurant based on his race. Is based on a formula that includes graduate courses taken, number of administrations of that particular test previously, and amount of supervised experience giving that particular test. When a client accuses a counselor of wrong doing through a complaint with the counselors licensure board or through a malpractice law suit filed in court. Once Gordon Young completes his training program, he will be a certified project manager. A. copious B. dearth C. eloquent D. jargon E. levity F. meander G. peripheral H. substantiate I. unobtrusive J. vacillate Isabel got an unfortunate case of the giggles during the boss's speech. Should explain that while the counselor will keep things confidential, there is no guarantee others in the group will do the same. If a supervisee is sued for negligence when a client commits suicide and a jury finds the counselor at fault. (D) inheritance Rules for Hosting a Compliant Medicare Educational Event The duly completed audit certificate must be sent to UFI Headquarters, within six months after the end of the event. What should you do? When a counselor communicates with a client using e-mail. As of now, there are 924 exhibitions approved by UFI, organised by UFI members, in 67 countries and regions. Individuals simultaneously experience both privilege and oppression. The nature of the privacy concepts of confidentiality and privileged communication is. 2021 United HealthCare - Ethics and Compliance, UHC Chronic Condition and Dual Special Needs, John Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Byron Almen, Dorothy Payne, Stefan Kostka, Learning curve unit 2 multiple choice review. Supervisors must handle the tapes appropriately during the time the tapes are in the supervisors possession. May be acceptable if the counselor believes the disclosure will benefit the client. John may sign the Enrollment Application and must be able to provide documentation upon request by the Plan that indicates his authority under state law to enroll his mother. Counselors could disclose their values to a client, if it is possible to do so in a way that conveys to the client that the counselors values can be accepted or rejected without risking the relationship. Try to work with your supervisor to resolve the problem. An agreement regarding the type of acknowledgement students will receive when the research is published. Using the answer line provided, complete each item below with the correct word from the box. Educational events provide objective information about the Medicare program and/or health improvement and wellness. Agent Ralph wants to market Medicare Advantage Plans in his neighborhood - an area that consists of single-family houses, an assisted living facility, a church, and public library. Introducing Cram Folders! Clients must be told in writing the implications of any diagnosis that might be assigned to them. Producer Help Desk (PHD). Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. With regards to confidentiality, cou All counselors are held to honor an ethical code and standards (counselor and client privilege), which includes confidentiality to a certain extent. Accurately audited to UFIs international standards, they provide exhibitors and visitors with a sound basis for business decisions. Write the letter of your choice on the answer line. Discuss the matter with the counselor and attempt to get him or her to change the behavior. When does Permission to Contact for Medicare Advantage and/or Prescription Drug Plans expire? Should be ongoing, coupled with periodic evaluation and opportunities to correct deficiencies. The administrative supervisor is most likely to be held accountable as well because the administrative supervisor has direct control and authority over the counselors day-to-day activities. An ethical right to privacy and confidentiality, but no legal right in most states. Find out how you can intelligently organize your Flashcards. When a counselor must render a DSM diagnosis before a client may be reimbursed for mental health care services, the counselor. Leave any field requesting a consumer email address blank. UHC - 2021 Events Basics (English) Flashcards | Quizlet Informed consent documents that clients sign before counseling sessions begin that set forth the nature of the counseling relationship. Because race, ethnicity, gender, and social class are salient cultural variables for all people. c. inoffensively determined a. subject of a verb. A written history of most disclosures of client information be available to clients. Believe that their duty is to comply with basic must and must not statements in codes of ethics, and nothing more. Protect and promote the welfare of the client. business. Annual Election Period (AEP) is a time when: Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. audio not yet available for this language, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"PS313 Ethics Final Exam","payreferer_url":"\/flashcards\/copy\/ps313-ethics-final-exam-8024542","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. UFI requires that all audits for UFI Approved Events and UFI Approved International Events are carried out in accordance with UFIs Auditing Rules for the statistics of UFI Approved Events and UFI Approved International Events. The consumer's spouse, who is neither a Power of Attorney or legal guardian. }? air of politeness. In a situation in which one spouse in a married couple demands that a counselor testify in court as to what occurred in counseling sessions, and the other spouse insists that the counselor not testify, the best course of action is for the counselor. To ensure the high quality and accuracy of the audits, only those undertaken by UFI accredited auditing bodies are accepted, using the UFI Standard Audit Certificate. Please upgrade to Cram Premium to create hundreds of folders! Because clients may have emergencies between counseling sessions, typically the better option is for counselors to. Depending on the carrier and state, you may be able to compliantly hold a virtual education event for Medicare prospects or enrollees during the 2023 AEP. It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. The tapes should be labeled simply, in a manner that does not bring attention to the fact that the tapes are confidential records. Regarding dual relationships between counselors and clients. Regarding the law of privileged communication in relation to family and group counseling. School counselors have a legal obligation to do all of the following EXCEPT. A core belief that members of the profession of counseling hold concerning helping others with their mental health concerns is. Once contact is made or 9 months from the date the consumer provided permission (e.g., consumer signature date on BRC) or 90 days if on federal do not call list, whichever comes first. Please sign in to share these flashcards. Look up "Czar Nicholas II and his family" picture on the internet and examine the photograph. The word or phrase that you choose must express roughly the same meaning as the italicized word in the passage. Regarding a clients privacy, counselors should. Prevention and early intervention are the most appropriate means in dealing with emotional and personal problems. A fee structure based on amount of family income and family size. Member organisers can choose to use alternative auditors provided that they perform the audits according to UFIs Auditing Rules. (C) insurance Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? Bethany may accept the information, but must observe permission to contact and unsolicited contact guidelines, which will limit her to using postal mail to contact Bethany's friend. Obtain a professional license if one is required in the state to practice counseling independently. Please select the correct language below. Disclosure of confidential information is acceptable when all of the following conditions exist EXCEPT: An attorney sends a counselor a subpoena. Each of the following groups might be considered to be vulnerable adults who are protected from abuse in some states by stature EXCEPT, Family counselors often view the family system as their client and treat the family as one entity, as opposed to treating individual family members, and our laws. Assurance that those who decline to participate will not be penalized. Dino presented a plan prior to October 1. Within the counseling profession the primary national voluntary certification agency is, Proper maintenance of test security by counselors includes all of the following EXCEPT. & If a consultant is not a consultees administrative supervisor, the consultant. Introducing Cram Folders! A clarification of expectations regarding who will do which parts of the work. HIPAA rules state that if clients are first informed and given an opportunity to orally object. According to the United State Small Business Administration, the percentages of business that fail are. Do you think the people of Russia would have agreed with this view of the royal family as portrayed in this photograph, especially during World War I? Anyone interested in applying for UFI membership must have at least one of their exhibitions audited as a UFI Approved Event or UFI Approved International Event in order to become a member. Erin should tell Mrs. Rose that the plan has received a "Below Average" rating. The typical counselor who enters into a sexual relationship with a client is. Counselors may give health care information to family members or others assisting in the clients care. The nature of the privacy concepts of confidentiality and privileged communication is. c. object of a preposition. Which election period occurs from October 15 to December 7? The standard used to determine whether a particular counselor is qualified to administer and interpret a particular test. Obtain written parental permission before counseling students in most circumstances. Contact the client who filed the complaint to see if you can work things out. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. 5 dollar gift cards to an in-network pharmacy. (E) insanity. UnitedHealthcare not less than 7 calendar days prior to advertising. The client automatically waives his or her privacy rights and the counselor can reveal private information related to providing counseling services to the client. Ralph sends a flyer inviting consumers to a marketing/sales event to each resident via postal mail. b. intolerable All of the following steps are suggested when counselors open private practices. Which of the following statements is most appropriate regarding clinical case notes? Counselors who use technologies, such as the Internet, in their work with clients. A counselors self-disclosure in a counseling session. If a formal ethics complaint is filed against you, you should NOT. Decide which choice fits best in the blank. b. object of a verb. When can telephonic contact with a Medicare eligible consumer be made? (A) mental institution (B) political . Why? Letting clients take tests home to complete. UHC Ethics & Compliance 2021 Flashcards | Quizlet When a counselor uses a computer for the storage of confidential information on clients, the counselor must. Counselors after delivering the tapes to their supervisors, must retrieve the tape after the supervisors have reviewed them, and then erase the tapes. John has Power of Attorney to act on behalf of his mother. As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers?