Please review subreddit rules before posting. I would call and they would tell me not to worry, they don't see any reason why the letter was sent. I'm so mad, and feel robbed. I had a Citibank account was never late no bankruptcy no collections they close my account for absolutely no reason I called them and they couldn't tell me they said I had to wait for a letter the letter I received wanted me to send another letter to get the answer why they closed my account I'm never using Citibank again ever and I recommend nobody else using it either they're not based in the United States they're based out of some other foreign country and they're hard to understand but they close my account for absolutely no reason, Citi bank has taken my money also it been 65 days for me. When I asked for my funds immediately, they said it would take 30-60 days, and even when I spoke to a supervisor, he wasn't willing to budge at all, claiming that in cases of suspected fraud (which this is absolutely not, it's literally my first checking account), this was the standard procedure. Is there anything I can do to get my money back faster? Similar here yesterday Oct 15, 2020. Then I received a letter dated October 20 that my account was past due. Luckily, the woman let me take my car, but only with the agreement that I pay within 5 days or face legal action. Activate a Card. Stop giving Citi your business, pull out your savings and retirement accounts and make them pay. Step 1: Login to your Citibank Online account with your User ID and Password. Polarizing, Divisive politics are polluting our minds and clouding our vision. Once logged in, your screen will look as below. I applied for several retail cards through them in attempt to rebuild my credit. tried again, same thing, immediately msg citibank through the app on my ipad, they call me, after asking wtf, they exclaim no problem on their end, no they didnt freeze, no they didnt close my acct, theyve no idea what im talking about, so I go on checking around my acct in the app, I see an area to wire money to pay employees or what have you, so I proceed to send two, the first a smaller to make sure it works, so $475.. it says successful, and it does actually go into another acct I have and sent to, so I go back in and go for the almost remainder, $12, 000, again, successful the transactions reads, I wait, and to no avail, check citibank, and it doesnt show it there either, per my acct balance, after a couple hours I check citibank again, boom, its back, my 12 grand, so I try once more, $11, 900, charges are ridiculous for the wires so had to do a different amount, so I send, it says successful then reads pending day after day the same, finally several days later said it was denied, but guess what my acct balance does t yield it,.80 cents was the last I saw, and havent been able to get into my acct since although, ive contacted better business bureau, and filed a complaint with them, they in turn have filed with citibank they are money stealing thieves, all of them, cause ive talked to at least that many overthecourse of five days! Citibank initiated closing my bank account because I received an SBA eidl loan. I'm still pissed. Scan this QR code to download the app now. Since like i said i still haven't gotten paid from my new job since I just started i feel screwed . I guess not. In March 1995 Levin was lured to London and apprehended at Londons Stansted Airport by Scotland Yard officers when making an interconnecting flight from Moscow. Ive been in Costco Customer and Citibank since before Amex about 2 years and never pay late. Thieves know how to retrieve this information, or even set it up to automatically have it sent back to them! How dare they treat me this way; when I have been nothing but a loyal customer. I would not recommend this bank to anyone. Im going threw it now they locked me all because they say my phone is not verifiable. Their agreement says they can cancel for any reason. He said he thought it was due to excessive activity. It's important to let us know when your email address or phone number has changed. . Then someone said I didn't respond to a verification letter they sent. Citi closed my account w/ no warninghow will th - myFICO Forums Here's a quick step-by-step guide to activate your Citibank account in two minutes. You may also find that your account is shut down from lack of use, even if you have a zero balance. I am sorry to hear this. Citi acknowledged the breach earlier this month, saying hackers had accessed more than 360,000 Citi credit card accounts of U.S. customers. Never in default, late payments .. nothing .. loyal from 2004, if some one files a class action I'm in same thing happend to me, if theres a class action or youre planning to sue. Constant problems with Citi online logging on - myFICO Forums Seriously, thats it. In November they jacked my rate up to 30%! Forgot User ID? Just called because my card stopped working. I made over 15 calls and they hanged up on me 12 times yes they literally just hanged up on me. It's been OVER 90 DAYS! After wasting 1/2 an hour I called back and insisted on a USA rep. She was very apologetic and said she didnt know how this happened but that she would connect me to a supervisor who would reopen the account and make sure there was no effect on my credit score. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I know I did and after a lot of back and forth told them I'm on disability. Closed my account after being a loyal customer, always paid on time, never one late payment. I made monthly payments of roughly $200-$300 in both May and June 2020. So they don't want to take risk. I am cutting up the card and sending 1 peice a day to them, at a time. Quick follow up, they just informed us that the rewards not issued in a certificate are forfeit upon closure. I called and they re-opened it. I paid them any interest, I always pay off my balance each month. Checked Citibank app and learned all 3 cards closed, including one with Costco membership. What else can I do ? I have a similar situation. Don't respond to unknown numbers If you miss a call on your mobile device or receive a text message from an unknown number, it's safer to ignore the call or delete the message. If you respond to them, you'll be charged a premium rate that can leave you saddled with a huge cell phone bill. Every single time we try to log on to Citi to pay a card our "information" is incorrect either the username or the PW and this happens for all of these cards and every month we get logged out and have to call to get the account reset, every month we get a new username and a new password, but it doesn't matter because next month it'll be the same Step 3: Enter the OTP sent on your registered mobile. After going into the branch (which was a >30 minute drive away lol), the representative told me that since it was an online account, he couldn't do anything and they could only help me over the phone (??? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I can still access my account online and it shows the partial refund from Budget which results in a credit balance. Asked to speak to a supervisor and they hung up on me. I can only conclude they don't want customers that pay off their account each month so they don't make their finance charge fees. with the cash back though It was harder i tried to redeem it as direct deposit but the representitve told me since the account is closed you can't acces your cashback and it will be forfeited, I put down the phone and I tried through the automated system to send out a check and it worked i'm syill wiating for the check to arrive butit is still in the time frame of 7-10 business days I hope it will s how up, I was costing citi too much money even though they made a fortune off the transaction fees. now I called to redeem my points and they saying I cannot redeem it because of the status of the account is closed! They know people are taking advantage of that 0% - 18 months to the full extent. The customer service agent had very thick accents and I was barely able to understand. Activating a dormant account is a 2 step process: Update your KYC by choosing one of the two options below appearing on your screen. Citi bank canceled my card too but only after 6 years. I will never set up for autopay again. It's ridiculous. And i finally got someone that spoke perfect Spanish . This is a shame and I will never recommend that bank whatsover. So, I decided to open the account over the phone . Why does my cat sleep on the floor instead of her bed? Become homeless? Citibank blocked my account Im not sure what that means but every time I log in the mobile app and check the status of my account is just says account blocked I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. and so can Juniper Cards. They closed both accounts. If you notice any changes to your account that you didn't make, contact us immediately. I cannot get anyone one the phone who knows anything. After a three of these letters and subsequent calls, they did close my checking account. Capital One has agreed to pay $80 million to settle federal bank regulators claims that it lacked proper cybersecurity protocols, more than a year after a Seattle-based software engineer hacked into a cloud server and stole customers social security numbers, bank account information and credit card applications, Aug 6, 2020, It was also the time where Citibank fell victim to what many consider one of the first great cybercrimes. Reward points are washed up, luckily I dont leave much left. If Citi determines that your login credentials have been compromised, your online and mobile access may be automatically blocked, reducing the likelihood of an unauthorized person accessing your information. Your account is in default. My Citibank credit card was also closed without notice or reason. [ANSWERED] How to replace strings with varying contents in PHP? I had the same thing happen to me. This number was listed on a letter I got from Citi regarding an account closure. Totally disappointed. I got declined because Our records show an account previously closed by Citi. Spoke to a Keesha KYP7 id number, she was rude, she was mean, screaming at me and would not allow me to speak to a customer rep. Ann605, same exact thing happened to me. I called immediately again, and the woman this time took the number correctly and it went through. My Citibank account was closed without giving appropriate reason. Some mobile service providers in conjunction with anti-virus companies offer phone based anti-virus software designed to protect your phone. 60 days is a long time to wait when I had all my money in there. I have similar condition when 2 days ago I was filled up the gas in Costco Fullerton, CA. After forwarding the text message, you should delete it from your device. Citibank Blocked My Account. : citibank - Reddit I have NEVER carried a balance on this account and it's paid in full every month and in fact I make a few payments every month on the account to keep the balance at zero. A couple of weeks after they closed the account, I noticed an ACH payment taken out of my checking account from Citibank. I filed a complaint with the Office Of The Comptroller Of Currency. Learn how to recognize and protect yourself from fraudulent emails. I was in Toronto in early June and had a prepaid Budget rental car at the airport using that card. Does anyone here identify as a Republican? https://www.nerdwallet.com/article/credit-cards/account-closed-by-credit-card-issuer, https://www.csoonline.com/article/2128928/citi-hackers-made2-7-million.html, https://www.nytimes.com/2020/08/06/business/capital-one-hack-settlement.html, https://online.citi.com/US/JRS/pands/detail.do?ID=Citiphone, https://www.pbs.org/wgbh/pages/frontline/shows/hackers/whoare/notable.html, https://www.databreaches.net/citibank-confirms-hacking-attack/. Citi says only North American cardholders were affected, though the tally of affected accounts has now jumped from about 200,000 to more than 360,000. We are still waiting on the letter but expect it to say business decision after reading comments here. This is just horse crap. Now I have a "closed account" on my credit record, no thanks to Citibank! When you perform sensitive or high risk online transactions, or if our controls determine that your login attempt may be unauthorized, Citi will send you a one-time-use passcode to verify your identity. Finally, when I did call this number I got a real answer, which was that they were in the process of closing the account and that I would not be able to open account with Citi again. Sign on at least once a week and review your account information. I found that unethical. As an important account monitoring tool, these notifications allow a timely response for customers who did not make a change, and provide peace of mind for those who did initiate the change themselves. I called today to see if I could straighten this out and found out that my request to reopen the account had been denied by a computer in the Accounts Maintenance Department. Im in the process of buying a home and just lost 1/4 of my available creditThis bank is shady. Spent almost two hours on the phone talking to at least four different departments, none of which could see any problem why the account had $0 credit. I have never been late once. What do I I do. Of course, it doesn't. Also, beware of spoof web forms that ask you to provide confidential information that a legitimate company would not ask the customer to enter for a particular transaction. Treat them like they treat you. You should also watch out for SMS (plain text) and MMS (multimedia) message headers that start with the number 19. Citibank account blocked. We're not in the position to have our commercial account closed with no notice. Did you get your check in 30 to 60 days . I went to buy a money order for rent for 1k, transaction declined, got the . Approved in early March 2018 with $12, 500 credit limit. They locked my accounts for trying to deposit a paycheck from my employer! Have you received your money ? I would never open an email from Citi assuming that it would be a marketing message. Was it ever resolved? What they are really doing is ridding themselves of customers who have no annual fee credit cards ( my case) or those who have low rate credit cards ( many other who I see posted online). I will be filing with the BBB and attorney general's office in my state and the state of their incorporation. And if I'm paying you consistently, what does a change in my credit matter, anyway? Sign On to Your Citi Account - Citibank After several phone calls, holds, and talking to multiple people over a period of 9 days, I was told my accounts were closed and I would get a check in 30-60 days. I play an online game and tried to buy from a site that there site or whatever kept flagging for fraud and I kept calling in last night to verify that it was indeed me and that I was the one making these purchases. Never give your card PIN to anyone. As more consumer financial activity moves to mobile and to the web, banks are shedding branches the world over. This is completely unethical; but honestly, if this is how they conduct business after we the taxpayers bailed them out, then I'd rather not be their customer. Just got a notice that our account is closed. Seeing my account is ALWAYS paid in full (never paid a penny in interest the entire five years I had the card) they should issue the reward credit since they closed the account with no notice. Fraud dept doesnt know anything except you will receive a check in 60 business days and hung up in my face! Why would a company with associates who posses politically diverse views single out one political party and ask that same diverse staff to administer something so potentially legally dangerous? I don't know what the heck is going on. I've called every day (this happened Friday March 4th) asking for help asking for them to expedite the review and I keep getting told it'll be 24-48 hours. That took a few days but it went Tru fine the 25 got deposited in the Citibank account . Is there even a way to get my money from them sooner? Reactivate Dormant Bank Account | Citibank India He did offer a guess that perhaps my $17k transfer from a BofA savings account triggered some sort of fraud prevention system and told me to call the fraud prevention number. Please use this option only if you have submitted KYC documents in the last six months. Somehow, they never caught the Macys account to close. Fast forward to tonight I was able to buy my lunch at work fine tonight and then I went on my last break and tried buying a soda and card kept getting declined even though I have a solid 1200 in the account. Kindly update me about this thank you, Did you get your money back? Citibank froze my account for suspicious activity on June 17th - Reddit I had the same experience. And my sister sent me 200 dollars she OWNED me and they instantly got deposited in the new Citibank account. Encryption is technology that secures information transmitted over the internet by scrambling it so that it's unreadable without a secret key or password to "decrypt" it. My Big-O card was discontinued, and I did not find out until the work was done and I tried to pay!
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