endstream endobj 239 0 obj <>/Size 232/Type/XRef>>stream Our Hospitals. Report review titled EPU was wonderful as unsuitable. What a good service and a brilliant team. Camelia Our services run: Mon-Fri, 8am-8pm We also run a nurse-led service on Saturdays and Sundays from 11am-2pm - learn more about this service T: 020 8321 5966 Hyperemesis gravidarum treatment in AEC Cancer services Salary: 32466.00 to 39521.00 a year per annum incl. ")U!3] 7W0x'^jz[!VSsZab$x9[Z#q)'*5HiGm-F;pLMTks=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^?hz?n(3 n#]MW:$4T"W h`)!Qmo,W lDfDVPvE&>R0"u7{:_g3EGCS`qWcTt(*yQ&hI%Euv,eYcN,-o -" $L 4G%TU^zB~[M1 r`$8S+1A%@s CQ? [x0`f`` If you need this document in a different format, please emailinfo@healthwatchhounslow.co.ukor call020 3603 2438. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), Anaemias (reduction in red blood cells or haemoglobin), Lymphomas (cancer of the lymphatic system) and leukaemias (cancer of the white blood cells), Myelomas (bone marrow cancer) and myelodysplasia (drop in number of healthy blood cells), Thrombotic (blood clots) and coagulation (ability of blood to clot) disorders, Leucopenias (reduction in white blood cells), Autoimmune blood disorders (where the bodys immune system has an abnormal response against substances and tissues normally present in the body), The Clinical Nurse Specialist is Denise Alcock. Details: West Middlesex University Hospital, London The team could not have been more thorough or thoughtful. Haematology Chelsea and Westminster Hospital NHS Foundation Trust Ambulatory Care Services - Participants The value of ambulatory emergency care (AEC) and same day emergency care (SDEC) is streamlining clinical processes so patient care can be delivered on the same day, reducing admissions and reliance on hospital beds to improve patient flow. Acute medicine is delivered through three co-located units Acute medical unit, including 8 beds for rapid assessment by the medical team after presentation to ED and a further 31 beds for short staying patients (48 hours) All the best, I had breast surgery last week apart from the initial wait in the elective surgery which was, I went to A&E around 5am on a Sunday with severe abdominal pain. Despite a very busy time, and very challenging conditions, I was treated with such care and kindness throughout. Menu West Middlesex Hospital The perinatal mental health service, which helps pregnant women and new mums with mental health problems, is offered at West Middlesex Hospital. West Middlesex University Hospital Middlesex Hospital was a teaching hospital located in the Fitzrovia area of London, England. 267, 117, 110 and H28 buses. To better understand the efficacy of the service, Healthwatch Housnlowhave: Healthwatch Hounslowhave sought to identify and support continued improvement in accessing and appropriately utilising the AEC service whilst presenting measurable outcomes and quantitative data appropriate to the day to day service delivery. In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. Ambulatory Emergency Care Report - September 2015 | Healthwatch Hounslow Skip to main content Open search Opens and closes menu Header menu Contact us Imperial College Healthcare NHS Trust | Ambulatory emergency care I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. Nurse was so intimidating and uncaring. 1}OI6)gT\ "wAEI\7Y@*#;KsBaO-JY@*N!N9l|=Z;~L,f Outpatients 1 can be found by entering the hospital through the main entrance and taking the first corridor on the right, past WH Smith. (Main entrance,walk as far as you can down main corridor, turn left, walk to end, turn right and the doors to AEC are located on the left-hand side half way down the corridor, next to the chapel.). We use cookies to give you the best online experience. University Hospitals Coventry & Warwickshire NHS Trust Guys and St Thomas' Hospitals NHS Foundation Trust Royal Cornwall Hospitals NHS Trust University Hospital of Ayr To register your interest and find out more about joining, please email aec@nhselect.org.uk Chelsea and Westminster Hospital - Care Quality Commission - CQC I hope your Husband is doing better and I wish him a speedy recovery. Unprofessionalism and lack of care towards our patients is something that we don't tolerate; as we take pride in putting our patients first and displaying kindness. He went when he had a fall on night out not a general constant drunkard but just an unfortunate accident on a night out felt like she thought it was his own fault for drinking and treated him very differently to other patients very unprofessional, Report review titled Uncompassionate nurse as unsuitable, Dear Writer, For more information, visit the CQC website. 0000000476 00000 n Where to get your vaccine :: North West London ICS How to get to West Middlesex Hospital Nearest train stations are Isleworth station which is approximately 15 minutes' walk and Syon Lane station which is approximately 10 minutes' walk Nearest tube station is Boston Manor. Despite a very busy time, and, Report an issue with the information on this page, Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust. Patient Experience Team. Resuscitation CW Events | Eventbrite The trust has 1007 beds including 166 children's beds/cots, 131 maternity beds, 35 critical care and burns unit beds and 675 acute adult beds. Thank you for taking the time to feedback your positive experience attending The West Middlesex A&E department. Wards / departments | West Middlesex University Hospital Patient experience Manager, review titled Wonderful caring and thorough treatment, review titled Not compassionate,rude and unfriendly. Twickenham Road Isleworth London TW7 6AF. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. On arrival to AEC please go to the reception desk and inform them that you are attending ambulatory care. Thank you for taking the time to feedback your experience. Very rude and unprofessional reception staff. +:=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s`xEu$X7:4oc6>%$#4) 100 Years of West Middlesex. The nurses were all really kind and skilled and I felt they cared for me each step of the way. The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. Patient Experience Co-ordinator, by Kevin Chamberlain - Posted on 12 April 2023. A&E is open 24 hours a day, 365 days a year and is staffed by experienced doctors and nurses who deliver initial assessment and treatment to all patients who require medical care. I noticed some of the other team members, like the technicians, were also really lovely and on the ball with sorting so many things. Westminster Magistrates' Court The liaison and diversion service is based at Westminster Magistrates' Court. The Patient Experience Team. West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). Hillingdon Hospital. Some patients may return the following day for further investigations and treatment. Start your journey here Chelsea and Westminster Hospital NHS It was a positive experience despite my pain, and the tremendous difficulties facing the staff. 232 0 obj <> endobj Charing Cross Hospital. Brentford Workhouse Infirmary (1896 - c.1920) West Middlesex Hospital (c.1920 - 1931) West Middlesex County Hospital (1931 - 1948) West Middlesex Hospital (1948 - c.1980) Address. West Middlesex Hospital Services provided by West London NHS Trust Liaison psychiatry Perinatal mental health services. West Middlesex Hospital Ambulatory Emergency Care (Tue-Thu) T: 07825 422 536 E: caw-tr.adocwestmid@nhs.net Medical photography Pathology services Pharmacy Theatre services Treatment Centre Anaesthetic services Burns anaesthetic service Children's anaesthetics Adult intensive care unit (ICU) Support for patients Patient information/downloads SUz\` 'Vk6%`5=eQu` iXGHjA=QznWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWz`tAU-,320Bn\J D) The Care Quality Commission (CQC) is the independent regulator of health and social care in England. West Middlesex University Hospital site Twickenham Road Isleworth TW7 6AF occupational.health.wmuh@wmuh.nhs.uk 020 8321 5044 London Please accept our apologies for your experience. Report review titled Not compassionate,rude and unfriendly as unsuitable, Dear writer, Best wishes, 0000001483 00000 n Contact us | LNWH I am sorry to read that you had such a bad experience. Reviewed information available to the community about the service. Central Middlesex Hospital Ealing Hospital Northwick Park Hospital St. Mark's Hospital Your outpatient appointment Blood tests Online appointments Your online appointment letter Change my appointment Picking up medicines Your planned procedure or endoscopy MyPreOp questionnaire During your stay Mealtimes, food, and menus We are extremely busy in our emergency department so please use our services wisely. Read our privacy and cookie policies. We do not tolerate unprofessionalism and rudeness from our staff. A_ KL*~v[7]F pU2C!E75[EI>6Y,+w -;4) AEC (Ambulatory Emergency Care Unit): Ground Floor, Lift Bank D West Middlesex University Hospital We are based in Outpatients 2 in the main hospital building opposite the main reception desk. West Middlesex University Hospital. The nearest underground station is Hounslow East, which is approximately 1.6 miles from West Middlesex Hospital. My consultant kept me informed of what treatment and why I was needing it. J Accident & Emergency | North Middlesex University Hospital 2 VU8m2mM}R@ @ Thank you for your lovely feedback. (AEC) staff were not always able to follow up patients requiring urgent investigation or ongoing . King George Hospital. The doctor was brilliant at communicating everything and made a special effort to reassure me about my pregnancy. The admin staff on the desk were welcoming and helpful. West Middlesex Hospital - West London NHS Trust Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Close menu, I had breast surgery last week apart from the initial wait in the elective surgery which was terrible unprofessional and no confidentiality whatsoever, the anethasists, doctors and nurses were fantastic helpful and caring. If you continue browsing, well assume youre consenting to our use of cookies on our site. Please let us know if you agree to all of these cookies. Camelia West Middlesex University Hospital - Departments and services 100 Years of West Middlesex - CW+ There is a pay and display car park with bays for blue badge holders. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. Adobe d We provide a range of investigative and therapeutic endoscopy procedures in 4 modern, well equipped endoscopy rooms. xbbRe`b``3 c The Patient Experience Team, Where in the most part staff were ok one nurse was very indifferent and uncompassionate to my husband. 0 First opened as the Middlesex Infirmary in 1745 on Windmill Street, it was moved in 1757 to Mortimer Street where it remained until it was finally closed in 2005. Visited Accident and emergency services on March 2023, Report review titled Worst practice as unsuitable, Dear writer, xref H\M The doctor who did the scan was so thorough and really reassuring. O-Block Therapies Centre (WMUH) - HRCH Close menu. Report review titled Rude Reception Staff as unsuitable, Dear writer, The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. I want to thank you so much for the incredible care I received in a&e. I went to A&E around 5am on a Sunday with severe abdominal pain. West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). Review titled Outstanding care Rated 5 stars out of 5 by Anonymous - Posted on 12 April 2023 I went to A&E around 5am on a Sunday with severe abdominal pain. trailer Routes 110 and 481 stop within the grounds of West Middlesex Hospital, close to the entrance for the Urgent Care Centre. To view the report, please click on the link below: In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. West Middlesex University Hospital | Isleworth Further details here For support call: 020 8321 6300 or email: talk@themulberrycentre.co.uk VOLUNTEER DONATE NOW I am sorry to read about they delay you experienced attending our Emergency department at West Middlesex Hospital. Thank you for your feedback. Parking West Middlesex University Hospital serves patients in the London . endstream endobj 237 0 obj <>stream Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. I am happy to read that you received outstanding care and overall had a positive experience. Eligible cohorts include: (1) adults aged 75 years and over (2) residents in a care home for older adults (3) individuals aged 5 years and over who are immunosuppressed. Ambulatory Emergency Care Report - September 2015 Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. PDF NHS OH providers for health clearance to join the National Performers The work undertaken within this review will go some way to identify clinical and financial outcomes of the service, prevalence of conditions, prevention rates and if the needs of patients from diverse, hard to reach ethnic minority language groups and those with a need for British Sign Language (BSL) or visual impairments are realised.