On the payment says Order Expiry Date : 10 days from the payment date . She replied that the internet was not always up to date (I thought this was the whole point of internet ordering being able to check stock etc.) I then received a delivery on the following Wednesday. I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! We have checked our stock levels on the camera and they are correct; these are stored in a secured room. I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! I bought a Samsung blu-ray player along with the Samsung wireless LAN USB stick. And I will never EVER be buying anything from ARGO'S again! Nothing will come of this. There is no order history on my account, which is the weirdest thing in 2021. Solved: I went to order something on Argos today, proceede - PayPal microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical They are still refusing to refund my money. Interaction, Climate Change, Sustainability & Thousands of households can get 150 free cash for grocery bills, Martin Lewis issues warning to mobile phone users who pay more than 9 a month, News Group Newspapers Limited in England No. The poor manager (only a young lad) then had to stand and apologise to me because some woman called 'Lisa' had decided that they needed to investigate the matter before they would give me back my money and had put a block on the order so no one else could even get into it and tell me what was going on, let alone issue me my refund. So I called the person that had signed the letter (not charmless 'Lisa'). Well there is no order as per se but you know what I mean. By this time i was getting very angry with being messed around again rang the operators and after an even shorter chat with the operator where i admit my tone was a little terse i was put on hold again and after about a minute finally got through to the escalation team. I am obviously not going to let this drop, so I would be grateful if anyone out there can provide me with any info that would help. Argos shoppers furious as hundreds of pounds taken from accounts Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. This content may be old or outdated. After assuring her that it was them who had terminated the call which she denied and a short 2 way banter ensued with her not wanting to take responsibility. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. I should add that I also paid an extra 2.95 for a Saturday delivery slot (delivery before 1pm). I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. Will was to send a message to the store, giving authorisation for this (as it was over 200). I was told to take a till right beside another employee that was fixing a light. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. I never received an order acknowledgement email and there is no Fast track order on their systems. wardrobe, had been sent to them. This comment was posted by a verified customer. Is 10 days normal? I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. WHEN I ASKED FOR MY 25% OFF I WAS TOLD THE OFFER FINISHED YESTERDAY ! Beanbags are out of stock. Some shoppers say they've been charged as many as four times by Argos, despite the order not going through on any occasion. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. For other inquiries, Contact Us. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. barts health directors; chi omega early alumni status They run security checks on the payment and then release it back to your account. 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). Argos crashed during payment. Money gone, no confirmation. The payment went through on Paypal's end, but when I was redirected back to the store, I received an error saying the payment method was invalid. 15mins, I started shifting from one foot to the other and leaning heavily on the counter, as I tried to control my annoyance. argos taken money but no order confirmation. Today it has been 14 days, and still no money. I really find it hard to believe that anyone from ulster, northern ireland cant spell one of the biggest names. Argos order history boards.ie - Now Ye're Talkin' IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! 1 ACCEPTED SOLUTION. And that Ive USED it! We said it is not right when they are willing to accept returns before but on this item you refused. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. which i believe picked another bed. "Ive now lost money and have no idea how I can get my daughter's birthday presents. She sheepishly said good bye and call ended. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. Taking money for products which are not available. This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. Hq Theatres Jobs, Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private Practice, $10 Gift Card$10+typegift Card, " /> , Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. Were really sorry for any inconvenience this might cause. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. but because staff have worked with them for years they are more believable than the customerBUT OF COURSE..they can do nothing wrongwhy didnt i think of that ? This will surely increase the credibility of your complaint. Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. Jul 3rd, 2022 by . I didn't know whether I was going to be sick or have a heart attack or both (! A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. Pay in 4 Transaction on a Failed Order - PayPal Community They have 500 euro and I have nothing. How do I know my online order has actually gone through? ************************************I volunteer my time on here to help you, so leaving kudos or marking one of my posts as a "solution" would be appreciated. Download the new Argos app for your iPhone or iPad today to start exploring our huge range of products. So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. The complaint has been investigated and resolved to the customers satisfaction. Submit a complaint and get your issue resolved. All are laughed. WHAT CAN I DO, I bought a laptop from Argos in November, it worked for two weeks then the screen broke. The fact that they have taken the money would assure me that I would be getting a delivery when stated.She was told item would be delivered in 3 weeks so should therefore have her item delivered and if not then a courtesy call from Argos to apologise and explain the problem would have meant that she would have had more time to look around and "Thank you for contacting us regarding your order which included a Samsung GX10DSLR Camera, catalogue number, 560825 (surely this is a digit short?). I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. i would also advise to contact Paypal as they may be able to speed this process up ". THEY ALSO HAVE SAID THAT THEY HOPE THAT I CARRY ON SHOPPING AT ARGOS IN THE FUTUREI DO NOT THINK SO. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. When asked why this has never happened before they said it was a clause on the receipt. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. and asked exactly where this left me. We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. argos taken money but no order confirmation "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. I was so worried . You should have received a confirmation email within 2 hours of placing your order. "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99!