Your email address will not be published. Submit a complaint and get your issue resolved. All Dates. Customer service all the way to your seat, 2000-2022 StubHub. As long as the tickets were transferred by the seller you are fine. My Sales. : That is rightMe: well that isnt what happened so. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 Virginia . +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 Claim it and get a lot of features. Use this comments board to leave complaints and reviews about StubHub. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. 292 customersupportuk@stubhub.co.uk. 199 Fremont Street, Floor 4. They buy good feelings and solutions to problems. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. You can email the site owner to let them know you were blocked. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Plus, it's the end of the semester and we're throwing a party! My Listings. We found clear and detailed contact information for StubHub. 1. You will enter your community username and new password and done! Pro tips & talking points. Here's what can you do to speed things up, The memberships are costly and have no value. will see them in court how much will that cost stubhub? Sign In. Fastest way to talk to a real StubHub rep. Airbnb banned me because I used to live in Russia. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Initial StubHub complaints should be directed to their team directly. They have ruined my World Series experience. Privacy Policy. Customer service all the way to your seat, 2000-2022 StubHub. Re: Can I contact my buyer? Hi @Lee36. After the switch, you will enter the email address you use to access the community in order to reset your password. [last] (ex. Our help is free. Communicate regularly so that you are aware of problems or upcoming needs. Agent. Hello, they solved something for you. Contact. Know any other ways to contact StubHub? No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. I listened my tickets on StubHub as mobile transfer and. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? It's often the quickest way to sort something out. GetHuman features available: Best alternatives to phone. proven methods for fixing any consumer problem. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Current hold time. Alternatively, you can send us an email at Please advise on how to find this information. My Whirlpool stove is defective again. {{ userNotificationState.getAlertCount('bell') }}. : And I believe that was sent to you in the confirmation email of your purchase.Agent. Select 'Sign in. But its complicated. again worst customer service ever. Are you the buyer or seller because you post is confusing? 12-08-2022 04:25 AM. Check out our directory. Combined with viagogo, we now span 90+ countries around the world. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. StubHub has resolved 66 complaints. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. I will be contacting my Attorney General as well as filing complaints with any relevant organization. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Danielle is the author of this solution article. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Thanks for your message we aim to get back to you within 24 hours. Such a shame to ruin a good music experience with this lack of customer care. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Were always here to help. I cannot find any way to contact StubHub. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Cloudflare Ray ID: 7c0c3f0fa8573885 Every order is 100% guaranteed. My American Tourister luggage is defective. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information Has anyone had this before? Absolutely ridiculous lack of real customer service. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. Up to 5 As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. Ask the Community Contact Support Related Articles Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact We'll do our best to get back to you in the next 24 hours. Restrictions apply. Waited too long to get a passport? My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Worst service ever and do not deliver what customer expects. For more information, please see our To update your primary email address or phone number: Did you find it helpful? 50. miles of. I tried calling and was on hold forever. form" and let us know how we can help you. This contact was published on October 2, 2016 and updated on October 22, 2022. Why are travel refunds taking so long now? Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. 01-06-2022 08:07 PM. What should I do? San Francisco, CA 94105 USA. 1,915 talking about this. The person contacting you asks to confirm your account or payment information. How do I get it fixed? How to win your consumer dispute using the Elliott Method. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events Customer Service. All Rights Reserved. In all, StubHub uses 5 work email formats. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Nobody could explain how to email tickets after being sent to four different people. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Check your order confirmation email for 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. All Rights Reserved. It provides a platform for users to put list their unwanted tickets for sale. Try any other company just not this one. Explain your scenario, and provide any applicable evidence. StubHub themselves are advising of this . : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Use of this website signifies your agreement to our, / Changing your default email address or phone number. StubHub is a ticket reseller. How To Contact StubHub Corporate Office Headquarters. StubHub is the world's top destination for ticket buyers and resellers. They call you stupid and hang up on you. Use of this website signifies your agreement to our. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. That is a scam btw. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! Customer Service. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. free lookups / month. Should airlines pay for what they've done to us? Other common StubHub email patterns are [first] [last] (ex. Game is at 7. Yes This may include details from your tickets (so be sure to keep them), or information from the event venue. You may or may not have one. Absolute WORST COSTUMER SERVICE. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Stay away from this company unless you want to get screwed. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yes Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. After logging in you can close it and return to this page. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. If you need help with any problem,please contact us through this form. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). How long should it suffer? Prices may be higher or lower than face value. Did we mention it's free? is there a way to contact stubhub that isn't their phone number, facebook or twitter. (on the StubHub app, go to 'My tickets.' We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. you guys are a huge corporation and you cant even get a total right. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. The more you know your customers, the better you become at anticipating their needs. We'll do our best to get back to you in the next 24 They contact you, and the email even looks like it came from StubHub support. No. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. your customer service department should be embarrassed. The company took my money! The only way for sellers to transfer tickets is to forward the email with the link. We'll automatically confirm your order within 30 minutes of correct transfer. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. It is a terrible business and horrible customer service. Lots of answers to questions are in our FAQ. : Are you still with me?Me: yesAgent. Remind me when call center opens. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. NEVER BUY FROM HERE, NEVER. Please log in again. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. Check out our FAQ Call us Give us a call if you need help with something urgent.
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