Im sorry to say that these companies are able to get away with their balony in broad daylight. is now outsourcing their HORRIBLE CUSTOMER SERVICE TOO!!! I have rust not only around the bleach dispenser but now visible where the top meets the front!! Now I see rust on the corner of the inside. Newer models come with plastic top so LG new the problem! I think LG should replace the tops, bleached lines, bleach dispenser! I cant use my washer at all! The judge who dismissed the class action was probably paid off by this corporate giant. I looked at my Written complaint I made may 22,2020 where I said I would buy another LG washing machine after mine rusted was incorrect. Same problem here. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. Bunch of Crooks!! So I dont agree that it is consumer error. The screw on the lid rust also!! Can I join this suit also? Rust is around the top, but more than just around the bleach area of the machine. I bought my washing machine in 2012. Its been rusting a few A years now. We have owned SEARS and Maytag washing machines. The washer damaged 3200 in clothes as I didnt expect the washer to have rust inside the unit and when Costco dropped off the unit they turn on the water which makes it impossible to see anything wrong. Today the cover inside bottom middle of the drum sheared off. Terrible. Ive followed the directions as per instructed by LG when putting in the bleach and I am still stuck with this problem. This is the same place where the water comes out for rinse cycles. The area around the bleach dispenser has been rusting for years. I live in California. Same problem. My washer is also rusting! Had hand me down Maytag washer/dryer that lasted 25 years. How can we join the class action lawsuit? It has just gotten worse over the past year. I have a sever rusting around the bleach dispenser. Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. Despicable. We battled about this issue for our washer. They ignore my emails, or say that they cannot help me. Just got off phone with LG and they said there was nothing they can do. It took them over 6 months to finally fit it. The LG washing machine class action also argues that the defect is due to poor material choices and manufacturing, so no amount of customer care could have prevented rusting. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. When I felt under the rim of the washer, I can feel that it is also rusting out there. I have never had a problem like this ever before, and I think is a product defect . Warm the disconnected water supply hose in warm water below 50C. I have owned a number of different washers over the years and have never experienced this problem. I expected quality not lack thereof. LG is still top rated by Consumer Reports, but appears to be the front loaders. I have reached out to LG and waiting for a response. Has LG stepped up and done anything? Contacted LG in regard to my washer purchased in 2011 or 2012. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. They want us to pay for any repairs. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. Its now dropping into my clothes while being washed. My LG water has the same problem of rusting around the bleach drawer. The money we paid was not worth the time It lasted. Top loading LG washer has severe rust around the bleach dispenser area. I am also having this issue. WDP3B WDP3N WDP3R WDP3S WDP3W WM0642HW. Nothing wrong with the machine. Included me my LG washer is dusting under the bleach cup I have the same problem and have only used bleach a couple of times. ), strictly a cosmetic issue NOT covered by warranty. I contact? I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. The one that was here just today say that they have a class action suit right now on their condensers in their LG Refrigerators!! Samsung models similar to the LG are having the same rusting. Im going to try rustoleum paint and see if it works. Is there no recourse? They move forward and changed the design but didnt compensate those of us with this issue. I think I have written here before but have never heard from anyone. Almost $2000 for both. Ridiculous. Can someone reply to me or make a comment here about what is happening for this situation? The rust is also showing up around the top back rim of the lid. Cant believe there was not a voluntary recall about this defective washer. Pieces of rusted paint chips are always inside. I have rust on my lid and on my bleach bin. ft. Ultra Large Capacity High-Efficiency Top Load Washer with WaveForce, Model # WT5070CW can be ordered from from our Authorized Parts Distributor Affiliate: Encompass Parts Distribution 775 Tipton Industrial Dr. Suite F Lawrenceville, GA 30046 Sales: 866-779-7906 Fax . We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . Washer is a little over three years old. Purchased our LG Washer in 2017 and it started rusting in 2021. The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. It has gotten worse and worse. UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. Never ever buying any LG products again. Home Depot would not cover it and referred us to LG. We are now having issues with it making loud squeaking and grinding noises. I purchased the Lg washer on 2013 and the machine is rusted around the bleach dispenser area, the clothes are coming out with musty smell. If cars undercarriages was built like this we would all be in trouble. I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. What a disappointment. Im having the same issue. It is now seriously rusted, not just surface rust. They blame it on the consumer. The area around the bleach cup is completely rusted out on our otherwise perfect washer! I have the same issue. My LG washing machine is rusting as wellHow do I join the lawsuit and get it replaced? I emailed them before reaching and reading this. 2:18-cv-15584, in the U.S. District Court for the District of New Jersey. Please help. Other parts inside are slowly dusting. My LG is also reusing around the leech dispenser. If cars undercarriages was built like this we would all be in trouble. We figured buying top of the line would mean it would last us many years!!!! It is disgusting. The rusted areas are now flaking off leaving actual holes around the bleach area! www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC all around bleach dispenser. . We have be finding rust spots on our clothing especially lighter loads. This is clearly a manufacture defect. LG said the issue was not covered but agreed to send a repairman to replace. The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. Mine too! You can change these settings at any time. You apparently have several other Plaintiffs ready to file class action lawsuit. My LG washer is also rusting around the bleach dispenser. LG WASHER Rusting out on me since 2013its so deteriorated with rust that its dropping chuncks of rusted metal in my WASH! I did not know there was a class action suit against LG. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. How do I join the class action? But now after buying our washer in September 2018 the whole area aroud the bleach dispenser is bubbling and rusting. Ditto on the terrible rusting. We also bought the matching dryer and lg double door freezer and double wide refrigerator because we were happy with 4 models of lg cellphones. The LG defense saying the consumer is to blame is ridiculous in my opinion. This describes my nightmare with the LG washer. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. Same rusting and rotting of the top of an LG top load washer, model WT5101HV. I live in Missouri Please add mr. We are now needing to buy a new one ASAP. It started not long after owning. And for about a year, the washers worked without any issue, but then it started to rust. Rusty flakes are getting bigger, size of dime almost. TOTALLY DISAPPOINTED! Smith filed the class action lawsuit following LG's recall of approximately 457,000 washing machines in December 2012. I am having the same problem with rust around the bleach dispenser with my high end LG washing machine. This is definitely a manufacturing defect. This website is not intended for viewing or usage by European Union citizens. I also purches one of their top models. The washer was purchased at Home Depot with an extended warranty. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. Same problem with my LG also!!! LGs product import license should be revoked! This is the definition of a defective product. Apparently this is a problem with LG washers as I have . LG will not take accountability for poorly designed product. Shipping bolts. I bought an lg direct drive from Best Buy in November 2019. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Were done. Greed gets people every time. Although we stopped using the beach dispenser, the problem continues to grow. I have a WT5170HV I purchased in June 2012 that also has this rust issue. I was stuck with this issue and what an eye sore. All of my clothes have damage. Would not recommend LG top load washer with bleach dispenser. had many texts and calls and no support. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. The washing machines have mid-controls or rear-controls. The rust is increasing rapidly, at location I can see. Once all of the ice has melted, reconnect the water supply . Please keep me in mind if you find we have a case. He and I went back and forth for 30 minutes about the COLOR! To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! I am really upset having this low quality for 2000 $. I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. Same issue, purchased washer in 2016, rust all around the rim of the bleach cup. I have been battling the rust issue for quite sometime. I cant believe they dont think this is a manufacture defect. BUT THE DISPENSER BIN BARLEY SITS IN ANYMORE DUE TO RUST. Mine started shortly after purchasing. Im sick to know this and its non-returnable. We have to replace the machine. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. For a year now Ive been finding shards of metal in my washer ripping up my families clothes. Now, after only 5 years, my washing machine is leaking water because of the enormous rusting .actually pieces of rust are coming into my washing machine now. Rust developed within about a year. We too are getting the same rust issue around the top of the washer around the bleach dispenser. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. How do I get the casing replaced. LG Front Load Washer Repair - Rusted Out Inside-I found out why. I just happened to notice during a routine cleaning that the rust has worsened. We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! I dont use bleach dispenser anymore. This machine has been staining my whites forever. I wont purchase another LG washer. I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. My washer has rusted around the bleach and detergent fabric softener dispensers really bad. It is outrageous they will not replace these faulty machines. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! Their customer service told me they would do something about this and never bothered to call back. I take it none of the problems that were having is listed in the warranty? Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. Today it is much worse there and now in other areas of the Top Cover (part #MCK62185501). We had a basic Maytag washer prior to this high-end LG. This same thing has happened to my washing machine! How can they keep telling people that when they have so many complaints of the exact same thing? This wasnt a cheap washer!!! We have never used the friggin bleach dispenser and its rusting. Rust is all through my clothes. I will NEVER by another LG, ever. However, this can result in some functions no longer being available. I can see the rust has spread. I thought it was strange but since it was past the 1 year warranty, I didnt call. Inside is rusted out! Ive never had a washer rust before! I can take pictures of the rust around the bleach dispenser AND rust spots on my sheets, towels and clothes!! My Moms dishwasher is from the 80s and still work great. I have an idea seems there are over 200 people with the same issue how about a new class action lawsuit since the original (only representing CA and MI) class action was missed in June 2019. I need to be added as well. I am having the same issue with rust around the bleach dispenser. It is the top of the line for 2012. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. Please put me on your list for class action suit. You will be purchasing a new one in few years because its rusted!! Cant believe it. LG needs to take responsibility for their carelessness. !! I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. Im having the same issue with my LG top load. 4/12/2021 Greenworks Electric Pressure Washer. Very bad business and surprised they are still in business. These washers should be built for everyday water and bleach use. We do not use the bleach dispenser and we have major rust on our LG. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. And will make sure my friends and family are made aware. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. Share you leg rust on social media. This is clearly a defective product and LG should make good on repair or replacement of all washers. I didnt realize it was destroying clothes . I have the same problem and am extremely disappointed! Also didnt know about the Class Action Suite. Is there anything that can be done to stop the rust. How can I join the class action lawsuit? Today I was cleaning the washer and the whole dispenser part collapsed in my hand and have a big whole all rotted through. AND I DONT SPILL ANY THING ON IT I WIPE IT DOWN AFTER EVERY WASH. I am having the same issue. We have had many color items of clothing ruined because of this issue. Mistakes happen but its time they own up. So frustrating. The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done.
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