If at any point you are struggling to make upcoming payments on your account, our dedicated customer service department can sometimes help. Choose from top brands like GE, Bosch, Samsung, Whirlpool & Dyson. I brought a snapper 82v cordless push mower on credit with batteries and charger the battery and charger went bad they said I would have to pay for a new charger and battery I am not happy at all I paid almost 600 so far for it. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. ending E8B8. We are here to help; If the customer has any further questions or concerns, they may contact us via email at ************************************** or call our *************************** at **************. SCUM OF THE EARTH! My original agreement was that I would call ***** and that he would help with payment. Ive reported them to BBB. Now customer complaints that payments were not automatically deducted but previously requested that automatic payments be removed. A letter is the first step towards arbitration. You all broke your own protocol with this account and did not keep the consumer in mind. We had an agreement placed on the account where I was told that my contract was changed to the balance of $1,093.45 because of the communication being incorrect and ***** the escalation specialist working on this account. I paid in full. BBB Business Profiles may not be reproduced for sales or promotional purposes. 2 You will be given a credit for one weekly payment. This makes it less expensive to purchase the items before the end of the term of the Lease. They tried to lie and say that I put it down as a payment method. Is this how they maximize profits by setting up their customers to rack up fees for payments options they didnt choose? 2. 513 total complaints in the last 3 years. Once this is over I will never use them again. WebHow Does FlexShopper Work? And lefted a call back number. No charge for 90-day payoffs. WebA second competitor of FlexShopper is Aarons. FlexShopper offers easy weekly payments for the top brands you want at Save up to 35% of remaining payments with early payoff after 90 days. Thank you for posting a review and were sorry to hear that your experience was not of the quality you expected. One of their email telling me that I had to pay regular earliest option now was ove 1100 dollars! They take money out of my account on 3 different days in one single week, every week! Provide income and banking information. FlexShopper carries: With FlexShopper, you can find the perfect screen for your entertainment space, including the new 4K Ultra HD TVs. You can choose to pay a lump-sum to complete the purchase ahead of the deadline if your financial situation changes and you no longer want to make weekly payments but enjoy owning the product sooner. Echo Dot) and all items were sent and delivered to the address on file. Shop over 100,000 products with new deals added every day from our partners Best Buy, Amazon, Walmart, and Overstock.com (to name a few). Your customer service circled me around for months, no payment was deducted after my card number had been given and than even when calling *** I got no response. Told me I was good. They give you easy credit buy purchase something, i just buy ipad in best buy only cost $425 including tax, but if you buy from Flexshooper $525 is different $100.00 already, if you lease with them they cost you $1100. Visit https://www.amazon.com and click Sign in on the top right of the screen. After you meet all your payments for one year, the product belongs to you. Lets do history! Because their site says that I was excluded. They refuse to provide updated information and also refuse to allow you to speak with a supervisor or provide their information for that matter in order to lodge a complaint at corporate. Now their prices are way over market value (like finger hut) and then you pay double of the inflated price. A worthless company with worthless customer service with nothing but excuses as to why they don't do their jobs. BBB is here to help. The item was returned 7 months ago!!! A horrible experience when trying to cancel. Even if you are struggling with bad credit, we can help. I returned the item within the 10 days, as they requested, to flex shopper. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Items are delivered to your door step or pick up in store! We look forward to delivering the most popular brands and products to our customers, and we want to make your shopping journey the best it can be. I never received my game console, I reached out to them countless times they refused to stop the transaction from coming out of my account! We are here to assist and would appreciate the customer's cooperation with providing a copy of the police/incident report they received when they contacted their police department. The company deducted money from my account although i never received any products. That documentation will expedite this resolution and bring closure to this incident. Custom fabric/color swatches for some items can also be ordered online. FlexShopper ranks 28th among Marketplace sites. (On the uploads is their site back on November 2022 but if you browse through web.archive.org it was there all 2022). They refused to stop payments and closed my case ! This is the worst company that I have ever dealt with, and I have dealt with companies just as bad. April 10, 2023. We are sorry to hear about the issue you are having. Hard to do, but not impossible. All rights reserved. Customers can fill out our easy application in minutes and qualify for an instant spending limit up to $2,500, Customer submits a Lease Request in-store via the FlexWallet app, or heads to checkout on your website or flexshopper.com, Accept our Lease Agreement in the FlexWallet App or at checkout, After the customer receives their products, their easy weekly payments will be deducted from the bank account they provide. Check your shipping confirmation to find the unique tracking number assigned to your order. Someone bought product through Flexshopper using my bank information, name and phone number. We lease brand new items to you. We are sorry to hear that you had a frustrating experience. [14] WebIn addition, the payment information was removed from the account as requested and This is your estimated weekly payment if you used your entire spending limit. NO HELP from both calls. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. Reading all the reviews about money still being pulled after 90 days is insane. Wrong of me telling them that. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. AVOID THIS COMPANY AT ALL COSTS! Learn how your comment data is processed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you cannot pay, call them and they will tell you how to return the item. 1. This is a HORRIFIC company! If the consumer has any further questions or concerns, please contact us via email at ************************************** or *************************** at **************. Please call our Billing Department today via phone at (855) 353-9289, press 1 and ask the representative to connect you to a supervisor to address the matter. Ive paid off another Xbox and a miter saw an never had a problem. Extremely deceptive company charging double or triple what an item is worth. Hello Asia, We apologize for your recent experience at FlexShopper. We also ensure all reviews are published without moderation. They charged us several times in one week, but would not send us an itemized statement of the chargers (they always tell you to call - that's also the advice they give here in the responses). If the consumer has any further questions or concerns, please email ******************************************* or via phone at **************. How do I go about getting the things I need without credit, Hello Katty, You will regret it. For further assistance, please contact our *************************** at ************** or email us at**************************************. They are not transparent, but they will often direct you to a vague lease statement. With lease-to-own, your customers Tip for consumers:Opt out from the arbitration agreement! As for ***** being gone from the company or leaving the company I was not informed of anything. Customers can save money and own sooner with early purchase options. WebReturns & Refund Policy: If you want to return the product for some reason or have received the wrong item, you can email their customer service at returns@flexshopper.com. I just learned the hard way. But my question is why not ? The fact that they dint have it until just few weeks ago is evidence. 6 Find the same item on a one-year weekly lease at another lease-to-own company and well match the other companys cash price and weekly payment. I have serious concerns and feel misled. The automatic payments were removed at this point because it didn't follow what was originally agreed upon and ***** is the one that helped in this process. They call me 5 times in one single day, I've spoken to multiple representatives and supervisors which where TERRIBLE AND RUDE. The FlexShopper Wallet is FDIC insured, so you know your money is safe. I keep trying to call customer service to cancel and NOBODY ANSWERS. Flexshopper sucks. It's against FEDERAL LAW to be harassed, and repeatedly called after you have spoken with a client. They want me to go to the DMV and reissue license I my new address which is unnecessary since I just have to report it. Now I'm told my account is closed and I am not owed any money. RUN from flexshopper!!! Yes they are. Smile. Simply click on the product category of your choice from cameras to mattresses, musical instruments to outdoor furniture, and so much more. The transit time will vary by delivery address. The lease was closed on 03/20/2023, and the payment was posted successfully. . WebCancel items from a transaction. Pretty much like every story is on here. Limited metro delivery areas. The consumer has no further obligations with FlexShopper. This makes it less expensive to purchase the items before the end of the term of the Lease. Please reach out to our billing department and request to speak to a supervisor or manager. Just 2 weeks ago they updated their site that Florida NC and Texas residents don't qualify for the 90 days SAC option on the site. We have been attempting to work with Jason Oakley and provided the requested payment information. Once you accept the electroniclease agreement with one single click, you will have your products shipped directly to your door. Please send us your contact information in a direct message or contact us on (855) 353-9289, mention this review and request to speak to Supervisor or Manager. Never issued me a refund and after spending months trying to get an answer, each time they had no idea what I was talking about and were very rude saying my account was past due. They can return their product to FlexShopper any time after their initial term (typically one week).
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