If you need assistance or have any questions related to address changes or the National Verifier, please contact us at [emailprotected] or (800) 234-9473. We provide a prepaid mailing label for you to print out and submit with your proof documents. Call us toll free You can seek approval to participate and approval of alternative eligibility verification processes on the same application. Consumers must be at least 18 years old to qualify for Lifeline. The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. You still have to bring in all of the physical papers (I used passport, cable bill, and car reg.). Make sure it is a valid file type before uploading (PDF, JPG, JPEG, PNG, GIF, BMP, TIF, TIFF). What kind of phone does safelink send you 2021? Today we go over what exact documents are accepted by the National Verifier. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. Consumers are only allowed one Lifeline benefit per household, not per person. G0Jh)*S=i{n|j*B+)]6 If you send your documents by fax or mail, please allow 10-15 business days. FAQs 4 0 obj USAC strongly recommends including a Household Worksheet with your application: English Spanish ( Household Worksheet Instructions also available in 9 other languages) Complete the application and Household Worksheet and send them, along with copies of your proof documentation, to: ACP Support Center. to learn if you and your household qualify. To check your status, follow these simple steps: Once we receive your documents, it will take up to 7-10 business days for us toprocess and verify them. A broadband provider can be an ETC or a non-ETC, and could include cable providers, wireless Internet service providers, or non-traditional broadband providers like community-owned networks, electric cooperatives, or municipal governments. You can also complete the Household Worksheet online (this worksheet will be released later this month.) For more information, please watch this video. It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. If we cannot confirm your Lifeline eligibility, identity, or address, you may need to show proof. See the coverage map on this website for a detailed map and check if service is available in your area. endobj With the full launch of California on December 18, 2020, all 56 states and territories have fully launched in the National Verifier. Can the Lifeline and EBB Program benefit be applied to the same service? Make copies or take pictures of your documents using a scanner, copy machine, camera, or smartphone. <> Please call us at 1-888-898-4888 if you have questions. Consumers are only allowed one ACP benefit per household, not per person. Wilkes-Barre, PA 18773. Comment * document.getElementById("comment").setAttribute( "id", "a5d4aa8e58c8d273b62e0d4008288223" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. Once logged in, click on the Webcam section. Android is a trademark of Google LLC. The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. All Rights Reserved. Below are various types of TPIV errors that a consumer may receive and documentation needed to resolve the errors. A copy of the API Specifications is available to service providers by logging in to the One Portaland continuing to NLAD where the document can be found under the Reports and Tools section. Here are the most common types of proof documents: To see state-specific types of proof,click hereand select your state. Just follow these steps: After submission, please give us some time toprocess and verify your proof documents. Recent life activity documentation (within three months): In the majority of cases, service providers can resolve a duplicate subscriber error by obtaining consent to transfer the subscribers Lifeline program benefit and completing abenefit transferin the National Lifeline Accountability Database (NLAD). The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. A consumer may use one of several ways to resolve an AMS error on a mailed-in application. automatic applications where the non-ETC provider demonstrates it has an established program as of April 1, 2020, that is widely available and offers Internet service offerings to eligible households and maintains verification processes that are sufficient to avoid fraud, waste, and abuse; or. When eligibility cannot be verified through any of the National Verifiers automated data sources, the consumer can submit eligibility documentation to the Lifeline Support Center, which will initiate a manual review process to determine if the consumer is eligible. How do I upload documents to national verifier? Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. How do I send my proof documents by mail? IMPORTANT Documents must be dated within 12 months of application date. For automatic approval, the provider should describe: (1) the jurisdiction in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier, and (3) a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the ACP. Elections will be expeditiously reviewed on a rolling basis. Any of the following documents are acceptable: We accept several types of proof of ID. How do I upload my proof documents by email? Only persons who have been determined to be eligible by the USAC National Verifier should complete this Enrollment Form. Our network covers 99% of Americans! Use It, Don't Lose It, About Us Contact Us, Copyright Notice The API Specifications will assist technical teams with development. IMPORTANT:For showing proof of income,sending your benefit approval letter isnotsufficient. What proof of government programs do you accept? The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. The agency says Wifi Freedom USA is an imposter site that mimics the legitimate Emergency Broadband Benefit enrollment site, GetEmergencyBroadband.org. 2023 Universal Service Administrative Company. )eZauq $Nf@!,4 Y-c^1+T5(aLL! @bHy:iPllh.kqK&.K f2}D%5Ib$QI-tibPgQlQwjGPpT-zzcuBzr(cg3>:{~0)Q0ObNeU(UPqfEdoGHnfUr`20@cJ1`Sc9&HQeR)F]*nnBei|G#{jA7I]x ef hJV"e]#9$!\EY&G! Because this is a government benefit program, some customers may be required to submit documents showing they are eligible for the Lifeline and ACP. How do I send my proof documents by mail? Enter your zip code for your state offer: Lifeline service is available in your area, but network coverage may be limited. Never submit original copies of your documents. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). For approval of an alternative household eligibility verification process, the provider should describe: (1) its alternative process collects the household applicants identifying information and required certifications; (2) the processes it (or a third-party) uses to verify the requested household information, including the applicants identity and eligibility; (3) an explanation of why the providers alternative process will be sufficient to avoid waste, fraud, and abuse; (4) an explanation of how it trains its employees and agents to prevent ineligible enrollments, including enrollments based on fabricated documents; (5) an explanation why does its process is sufficient to prevent waste, fraud, and abuse and why any of the above information is not collected; and, (6) describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. If you have any questions, please reach out to us!https://sarverwireless.com/ Please only send a copy, NEVER send the original document to Q Link Wireless. When You Breathe In Your Diaphragm Does What. All other broadband providers need to seek approval from the Bureau to participate in the ACP. Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. The California LifeLine Program (California LifeLine) is a state program that provides discounted home phone and cell phone services to eligible households. If coordinates are known, write them on the map. This is the last step for . endobj The DOB document must be one of the following: Permanent resident or permanent resident alien card. confirm a households eligibility for the Program through either the National Verifier or a Commission-approved eligibility verification process prior to seeking reimbursement for the respective subscriber; follow all enrollment requirements and obtain all certifications as required by the Program, including providing eligible households with information describing the Programs eligibility requirements, one-per-household rule, and enrollment procedures; interact with the necessary USAC systems, including the National Verifier, NLAD, and RAD, before submitting claims for reimbursement, including performing the necessary checks to ensure the household is not receiving duplicative benefits within the Program; de-enroll from the Program any household it has a reasonable basis to believe is no longer eligible to receive the benefit consistent with Program requirements; comply with the Programs document retention requirements and agree to make such documentation available to the Commission or USAC, upon request or any entities (for example, auditors) operating on their behalf; and. The SSN document must be one of the following: Prior years state, federal, or Tribal tax return, Current program eligibility or government assistance documentation, Current utility bill (Phone and internet bills, Current income statement such as a paystub, Current retirement/pension statement of benefits, Current unemployment/workers compensation statement of benefits, A notarized letter affirming the consumers identity and alive status. 1-800-SafeLink (1-800-723-3546) Create your signature and click Ok. Press Done. Benefit Check Stub from the Social Security Administration, Other official documentation from a State Agency indicating current participation, Public Housing Assistance Lease Agreement, Other official documentation from Public Housing Agency, Income Statement from Employer, W-2, or 1099-MISC, Unemployment / Workers Compensation Statement with DOB /SSN, Retirement or Pension Statement of Benefits, Unemployment or Workers Comp Statement of Benefits, Veterans Administration (VA) Statement of Benefits, Federal or Tribal notice letter of participation in General Assistance. Once logged in, click on the Email Proof section. USAC uses the pin-drop to capture the coordinates of the consumers primary residence. Check Availability Customer Care & Technical Support. The documentation requested will vary by program or income information available. To help consumers resolve specific address errors, see below. The SSN document must be one of the following: W-2 from within the last 2 years Prior year's state, federal, or Tribal tax return Social Security card SSA-1099 Recent Life Activity Recent life activity documentation (within three months): Current program eligibility or government assistance documentation You are likely eligible if your household's income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. Follow the step-by-step instructions below to design your nationality verification: Select the document you want to sign and click Upload. P.O. The National Verifier (NV) is Lifeline's centralized application system. You will have to show proof of income, like pay stubs or a tax return, when you apply for the EBB Program. How do I know my proof documents were received? The Infrastructure Act also expressly authorized the Commission to conduct outreach for the ACP, including providing grants to outreach partners. There are three variants; a typed, drawn or uploaded signature. Only emancipated minors can qualify for Lifeline under the age of 18. How do I find my enrollment ID for safelink? 8qxayC' Wireless Emergency Alert What proof of Social Security do you accept? To qualify for the Lifeline program and receive your FREE monthly service, youll need to provide proof of your Social Security number. The federal guidelines of the Lifeline Program require us to verify proof of identity. Complete the cover sheet and send copies of your proof documentation to the address below. f{!h{ jLB})TI v h+{ Suite 200 Follow the instructions on the page to upload your proof by email or send an email with your proof documents as an attachment to. Click here to submit your proof of low income now! USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing.