For an explanation of our Advertising Policy, visit. There's not much downtime when you're as invested in the story as we were, but for a break we kick back in the Sublight Lounge, the cocktail bar just off the atrium. If you're nervous about getting on a ship and want to cancel or postpone your trip, check your cruise line's website for cancellation policies, call customer service or your travel agent. This more strict application of the policy can help prevent guests from changing their bookings or applying for refunds without medical proof of the illness. Our final decision came down to two nights at the Starcruiser or a Disney cruise. While some might give a full or partial refund, others might give a future cruise credit instead. The credits dont last forever and some of the deadlines to use them or to request a refund are coming up. Like HAL's policy, Princess' Book With Confidence guarantee has been extended so that voyages purchased by May 31, 2022, and scheduled to depart by Sept. 30, 2022, are covered for any reason -- not just illness or exposure. After boarding, you're escorted to your cabin where your luggage is somehow already inside one of many moments that make Halcyon passengers feel like VIPs. Guests should contact other service providers for their refund policies. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). *Changes are subject to cruise lines terms & conditions. 7:00 AM to 11:00 PM Eastern Time. Come along for the ride! The Disney Cruise Line notes on its website that for all sailings, guests 12 years of age and older must be fully vaccinated and take a COVID-19 test upon embarkation. This is where you meet and get your first chance to interact with the main characters. Update on Walt Disney World Resort Operations, https://disneyworld.disney.go.com/travel-information/, Disney Cruise Line Coronavirus (COVID-19) Travel Alert, https://disneycruise.disney.go.com/guest-services/advisory/, https://disneyland.disney.go.com/travel-information/. Most cruise lines have established protocols as they relate to vaccination / testing requirements, onboard social distancing, enhanced air filtration, upgraded medical facilities, vaccinating and crew testing, enhanced boarding and disembarkation processes, enhanced cleaning protocols, dining protocols and more. While policies may vary, heres what to expect if you booked a cruise with Florida-based Carnival Corp., Royal Caribbean Group, Norwegian Cruise Line Holdings and Disney Cruise Line: My cruise was canceled. Canceling a cruise: Should you cancel your cruise as COVID-19 surges? The Family Beach Cabanas will now cost $797.50 - for up to six guests. If you decide to cancel, here are some things to consider. Revised Cancellation Policies 30% OFF ALL Guests + Kids Sail FREE + Instant Savings + FREE GRATUITIES or Up to $1,700 Onboard Credit 50% OFF Cruise + FREE At Sea + BOGO Airfare + Up to $1,700 Cash Back Up to 30% OFF Fares + $400 Onboard Credit + Up to $500 Air Credit + FREE Gratuities + Up to 4 FREE Amenities Up to 40% OFF + $100 Reduced Deposit Itmay mean a cruise credit. Yes, even if the flight was purchased through the cruise line. For Royal Caribbean International, the deadline is either Dec. 31, 2021, or April 30, 2022, depending on your cruises original sail date. - Pre-cruise testing is no longer required. The cabins are a Star Wars fan's dream come true. Some lines are stricter than others, while some have more flexible options as a result of the pandemic. If you already booked a cruise or are thinking of booking one, it can be overwhelming to navigate through all the news out there. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. As we continue to monitor the coronavirus situation, we wanted to share a few updates you should know about concerning Disney parks and resorts as well as Disney Cruise Line. If youve lost the email, give them a call or check online. For passengers who booked in the Suite and Concierge categories on Disney ships and for passengers who are booked to sail on Disney Wish's maiden voyage scheduled to depart June 9, cancellation fees "in excess of the deposit amount will temporarily begin at 59 days prior to sailing.". We'll send you a weekly newsletter to your inbox. "The cancellation fee schedule has been temporarily relaxed from beginning as early as 119 days prior to sailing to beginning 59 days prior to sailing for Guests booked in non-Suite and non-Concierge categories," Disney said on its website. This niche cruise line calls their cancellation policy a "Worry-Free Booking" and began on March 9, 2020 Any new booking is fully refundable up to 90 days after making the reservation. If you have booked your flights through Hurtigruten, the voucher also covers your flights. This site does not include all credit card companies or all available credit card offers. Dinner on the second night is a Taste Around the Galaxy. Family Beach Cabanas. But the Halcyon isn't just an intergalactic substitute for a cruise ship, it's also a stage where an epic Resistance vs. First Order story plays out for two days, and you get to be a main character. The Miami Herald investigated COVID-19 outbreaks on cruise ships. "You can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit with our Flexible Cancellation," the cruise linesaid on its website. For international trips, destination and local laws may still require vaccinations. Guests under 18 years of age must have parent or guardian permission to call. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, How to Choose Your Amtrak Sleeping Accommodations, 10 Things You Should Not Pack for a Cruise, Ten Essential Items I Always Pack For a Cruise, Complete Guide: What to Pack for a Cruise Plus Printable Checklist, Amtrak California Zephyr Train Three Days Across America, Carnival Victory Officially Renamed Carnival Radiance, Carnival Cruise Line Reveals Mardi Gras New Italian-Themed Zone, Carnival Cruise Line Takes Delivery of Mardi Gras. Options for canceling cruisesvary by line. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Check your Regent Seven Seas Cruises here. Guests will still be responsible for any additional price increase, and any special offers used to book the original cruise may not apply to the new sailing. For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you will need to fill out an online form by Dec. 31, 2020. has spent more than 15 years writing about travel, with particular emphasis on cruises. The two-night Star Wars voyage is similar in price to some Disney cruises, but it holds up. But if the cruise is still set to sail and you no longer want to go, youll likely get stuck paying some flight cancellation fees. Aleman explained most cruise lines already have relaxed cancellation policies in place now. Disney Cruise Lines policy has been that guests who test positive within 14 days of embarkation would be able to use the Temporary Flexible Refund Policy to receive a refund in their original form of payment without Disney-imposed cancellation fees.. The Future Cruise Credit can be used on bookings made through December 31, 2021, and can be redeemed against any Cunard voyage sailing until March 31, 2022. Check your Regent Seven Seas Cruises here. If you havent realized it by now, you should be reading your cruise lines cancellation and refund policy before booking any trip, and maybe even get a travel protection plan, especially in the time of COVID-19. The voucher is combinable with all other Hurtigruten offers. The line has had options in place for passengers affected by COVID-19 who need to cancel. If you wish to change your Hurtigruten reservation, you need to notify Hurtigruten. Receive email notification that your Future Cruise Credit has been applied in approximately two weeks. However, if you booked a nonrefundable flight, youll have to contact the service provider directly to see what your options are. Monday through Friday, 8:00 AM to 10:00 PM Eastern time; Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. Another adjustment to the refund policy regards how to qualify for a COVID-19-related refund. We loved her music. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full refund," spokesperson Chelsea Stromfeld told USA TODAY Tuesday evening. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full refund," spokesperson Chelsea Stromfeld told USA TODAY Tuesday evening. "The only exception to this is guests booked on MSC World Cruise or World Cruise segments.". Keep in mind that deadlines may differ depending on when your cruise was set to sail, so always double-check with your cruise line. And if its a Disney cruise, youre looking at a May 31, 2022, deadline. Disney Cruise Line: Did not respond to a request for information. Currently, all Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish guests aged 5 and up who are not fully vaccinated will need to submit proof of a negative COVID-19 test taken no more than two days before their sail date. Royal Caribbean Group's "Cruise with Confidence" program has been in place since March 2020 and applies to flagship line Royal Caribbean International, Silversea Cruises and Celebrity Cruises, Lyan Sierra-Caro, spokesperson for the cruise line, told USA TODAY in December. You can also switch from a refund to a cruise credit if the refund hasnt been processed yet. Royal Caribbean, Celebrity Cruises and Azamara are also offering a third option, Lift and Shift, which gives you the flexibility to move your existing booking to a 2021 sailing, with price protection if it meets select criteria. Princess Cruises, another Carnival line, has its own "Book with Confidence" policy. For assistance with your Disney Cruise, please call (800) 951-3532. As of September 23, fully vaccinated guests aboard the Disney Dream, Disney Fantasy, Disney Wonder, and Disney Wish cruises will no longer be required to submit negative COVID-19 test results before setting off to the high seas. For Royal Caribbean-owned Celebrity Cruises, Azamara and Silversea, cruise credits will be given automatically. While the rest of us dug into dishes like colorful Spiral Dumplings with "interplanetary dipping sauces" and Flora Noodle Salad, our server brought my pickier son steamed green beans and waffle fries. Can I get a full refund? Norwegian Cruise Line Anyone who had their cruise suspended through March 2021 will receive a refund in their original form of payment by Jan. 7, 2021, according to a Dec. 2 update by the company. Disney Cruise Line Just Made a Big Change to Its COVID-19 Guest Policy Disney is the latest in a line of major cruise lines that have reassessed their COVID protocols. Soon, the doors whoosh open to reveal the Halcyon's sparkling atrium. 29 - 15 days 75% of vacation price per Guest. ; For more information on cruise line cancellation policies and cruise related COVID-19 updates, please refer to the content below. Strict: Guests can get a. The 3- and 4-day cruises to the . Heres an example of what to expect if youve paid in full. On it, you get messages from characters like Captain Riyola Keevan, cruise director Lenka Mok, and First Order Lt. Croy. Do Not Sell or Share My Personal Information. The dishes look a bit wild, but you don't have to be adventurous to enjoy them. Months after our first voyage, my son asked for a Starcruiser birthday and Lt. Croy cake. After voiding Disney's final agreement with the Reedy Creek Improvement District, the Central Florida Tourism Oversight District Board of Supervisors voted to make it illegal for businesses within the district to exercise any COVID-19 preventative measures.. At the start of the Wednesday meeting, several Disney Springs business owners appeared before the board to express their concerns about . The Grand Cabana $21 will have a daily rate of $1,127.50 - for up to 10 guests. We're Disney Cruise Line regulars and have voyaged on Star Wars: Galactic Starcruiser twice. So if you opted for the future cruise credit originally and then had a change of heart, youre out of luck. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. We take your privacy seriously. How you respond and whom you help shape your path. Holland America Line, MSC Cruises, Norwegian Cruise Line and Princess Cruises have chosen to base their cancel-for-any-reason policies on whether the U.S. Department of Health and Human Services determines that a public health emergency still exists due to COVID-19. If guests booked a cruise aboard the new Disney Wish months ago, for . "They can move their money to another cruise that sails on or before March 31, 2023 (any ship, any sail date without penalty),"Stephen Schuler, vice president of communicationsfor MSC, told USA TODAY in December. Guests should also note that once they seek to cancel their cruise under the COVID-19 policy whether the temporary policy or the new, more restrictive policy they are not permitted to move their reservation back to the original cruise, even if symptoms abate or a new test result is negative. For Princess Cruises, click hereand click here for Holland America Line visit. For assistance with your Disney Cruise, please call (800) 951-3532. We love the Fire-Melted Cheese Takeaway with Red Fruit Soup Dipper, a bubble-bread grilled cheese and tomato soup, and the sunflower butter and jelly, a pillowy green pod that's really just a delicious, nut-free PB&J. Help Center Overview. Under the previous temporary policy, guests only needed to have a qualifying COVID-19-related health concern prior to sailing. Disney Cruise Line's Temporary Cancellation Policy. Categories: P&O Cruises. It comes down to personal choice, How to check whether your ship is on the list, Royal Caribbean halts bookings for cruises departing through early January, Carnival Cruise Line updates onboard mask requirements as omicron spreads, Disney Cruise Line has relaxed its cancellation fee schedule, Your California Privacy Rights/Privacy Policy. Many cruise lines are posting updates online about suspended trips with credit and refund information. If you booked flights separately from the cruise, contact your airline or travel agent to see what options are available. The two-night Star Wars voyage is similar in price to some Disney cruises, but it holds up. We love Starcruiser, but we're also Disney Cruise Line superfans. This policy also applies to Disney's Vero Beach Resort or Disney's Hilton Head Island Resort in the event a hurricane warning is issued for those destinations. From the moment you arrive, the experience feels like it's part cruise and part Disney ride. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Star Wars: Galactic Starcruiser is a "space voyage," but the immersive experience is completely different from a regular cruise. For refunds, your deadline is Dec. 31, 2020. 59 - 56 days Deposit per Guest. If you're nervous about getting on a ship and want to cancel or postpone your trip, check your cruise line's website for cancellation policies, call customer service or your travel agent. To be eligible, guests must meet the following requirements: You must notify Royal Caribbean of the cancellation within 24 hours of receiving your positive test result and no later than noon on the sailing date. The Datapad helps move your story forward, but it's the performers who draw you in and make you a part of it. If you do not make a selection, the company says it will give you a cruise credit equal to the amount of cancellation fees on your original booking. For arrivals through April. Holland America extended its Flexible Cancellation Policy so that cruises booked by May 31, 2022, and departing by Sept. 30, 2022, are eligible to be fully refunded within 30 days of sailing for passengers who change their minds. The 5 most desirable cabin locations on any cruise ship, A beginners guide to picking a cruise line, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, The ultimate guide to what to pack for a cruise, Do Not Sell or Share My Personal Information. Carnival Cruise Line, for example, recently extended its deadline to book a cruise using its future cruise credit from Dec. 31, 2020, to May 31, 2021. Now, however, the description of those qualifying concerns has been removed from the policy, and it only notes that guests who test positive can apply for the cancelation or to move their fare to a future sailing. More Help. Even though our itineraries looked the same on our first two voyages, our experiences were each totally unique. The Halcyon crew is there to help too, handing out bottled water and phone chargers as needed. A shorter window and positive test are now required to quality for last-minute Disney Cruise Line cancellations. The offer is also valid for any new Hurtigruten bookings made by April 30, 2020. In the special case that you happen to book a Disney cruise, the mega media company this week followed in the footsteps of competitors like Royal Caribbeanand Norwegian by announcing it is lifting certain pandemic-era restrictions. Unvaccinated passengers age 12 and older, leaving from Florida ports (Aug 1. to Dec. 31, 2021) must produce proof of a travel insurance policy that covers at . When is the last day I can use it? Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. While qualified bookings will not be subject to Disney Cruise Line cancellation fees, any fees from travel insurance, airlines, rental cars, hotels, or other third parties may still apply. For most of the pandemic, if you, the passenger, decided you simply didn't want to go and canceled on your own, you had the option of either your money back or a future cruise credit, which you could use to book a sailing at a time when you felt safer. Find the right card for you. We're Disney Cruise Line regulars and have voyaged on Star Wars: Galactic Starcruiser twice. "We don't think finances should affect decisions about your health, so if you feel ill and need to change your plans, we'll protect your cruise investment," the cruise line said on its website. While some cruise lines like Princess Cruises wont let you share credits with someone else, others like Norwegian Cruise Line and Silversea will let you transfer credits to families and friends. "The cancellation fee schedule has been temporarily relaxed from beginning as early as 119 days prior to. I also booked a package and bought insurance. In mid-January, the health emergency was extended. The policies allowed booked passengers to cancel for any reason within two days of the cruise departure and receive a future cruise credit equal to the amount paid for the sailing. As more regions are lifting all pandemic-related protocols, however, many cruise lines are sure to be revise their policies to more strict applications, and guests should stay informed about their options prior to embarkation. ; If you are not able to cancel your cruise booking from My Trips, please submit this form. The CDCis advising travelers to avoid cruises, regardless of vaccination status. Plus, your own feed of TPG content. As cruise lines roll back mask mandates and the U.S. Centers for Disease Control and Prevention drops its travel warning for cruises, four of the world's eight most popular cruise lines have tightened cancellation policies. You can withdraw your consent for these messages at any time. $100 per cabin for 3- and 4-day cruises; $150 per cabin for 5-day cruises; $200 per cabin for any sailing 6 days and longer; For full details, click here. Royal Caribbean International Cruise credits will be available automatically but if you want a refund, you will need to fill out an online form and deadlines vary. Having already experienced Galactic Starcruiser as invited media, we knew it would deliver, but still weighed our options when planning our next family vacation. A second voyage a year later was somehow even better and again left us eyeing yet another trip to a galaxy far, far away. For cruises departingthrough April, passengers can cancel up to 61days before sailing for a full refund, including fees. Websites for Carnival Cruise Line and Disney Cruise Line seem to indicate that those lines' flexible policies have also been scrapped. Holland America: Approximately 60 days. Disney Cruise Line says guests booked on. In bridge training, you learn about the ship's functions and how to control it. Two of our favorites are bridge and lightsaber training. If passengers test positive for the coronavirus before the cruise is set to depart, they can get a 100% fare refund. Oftentimes Disney does allow travelers to cancel or change the date of your tickets or vacation package in the case of a hurricane affecting the park. Close contacts of COVID-19 positive cases onboard are not required to isolate, however will need to complete daily RAT COVID tests for 5 days. "It allows guests to cancel up to 48 hours before their departure for any reason at all and get 100% of the value back in a future cruise credit that they can use towards any sailing," Sierra-Caro said. Can I get a refund instead or vice versa? Compare the cost in points or miles to cash, and see which option is best. Disney Cruise Line will resume service from the U.S. on Aug. 9 with the Disney Dream's departure from Port Canaveral, with new Covid-19 related protocols in place. A notable exception for most, if not all, cruise lines: If you havent paid in full yet, you wont be offered a future cruise credit and will get a refund instead. If you have paid in full, the amount will be issued in the . What if you use a future cruise credit to book a cruise that later gets canceled? Holland America Line, a Carnival cruise line, has a "flexible" cancellation policy in place for cruises booked by March 31 for ships departing through Sept. 30. What if you booked it directly through the cruise line? If the cruise line suspended your trip, you should receive an email with your options, instructions and what the deadlines are. Guests who test positive for COVID-19 within 10 days of their sail date can apply their cruise fare toward a future sail date or receive a refund in their original form of payment without Disney-imposed cancellation fees. Guests should note that at this time, the policy change only applies to the booking date of the cruise, not the sailing date. Your Datapad a smart device with the Play Disney Parks app displays your itinerary, detailing scheduled and optional events, from lightsaber and bridge training to sabacc, a game that's kind of a blend of poker and blackjack. Many other policies won't cover theme park tickets: Ever since the COVID-19 pandemic, Disney has required travelers to make advance reservations to enter its U.S. theme parks. NEW [Temporary] Policy: For Guests booked in non-Suite and non-Concierge categories on sailings through September 30, 2022, the cancellation fee schedule has been temporarily relaxed to 59 days prior to sailing.